CD/DVD Sound Skips [10/2017 - 11/2021]: Procedure

1. Check that the disc is not deformed or cracked.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   OK

   No deformation or cracks on the disc

   Result

   Proceed to
   OK
   NG

Result: 

NG 

END (DISC IS DEFECTIVE) 

Result: 

OK 

See step  2

1. Check the disc.

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   OK

   The disc is clean.

   NOTE:

   Do not use a conventional record cleaner or anti-static preservative.

   HINT: 

   If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

CLEAN DISC 

Result: 

OK 

See step  3

1. Replace the disc with a known good one and check that the malfunction disappears.

   OK

   Malfunction disappears.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END (DISC IS DEFECTIVE) 

Result: 

NG 

See step  4

1. Check the radio receiver assembly installation condition.
   1. Check that the radio receiver assembly is properly installed.

      OK

      The radio receiver assembly is properly installed.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [10/2017 - 10/2022] 

Result: 

NG 

REINSTALL RADIO RECEIVER ASSEMBLY. Refer to  INSTALLATION [10/2017 - 10/2022]