Green Indicator Remains Off [10/2022 - ]: Procedure

1. After the ignition switch is turned to ON and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

   OK

   Green indicator comes on.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

See step  5

Result: 

OK 

See step  2

1. Confirm the indicator status 5 seconds after the ignition switch is turned to ON.

   Result

   Result	Proceed to
   Green indicator remains on	A
   Green indicator remains off	B

Result: 

A 

CHECK FOR INTERMITTENT PROBLEMS. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - 10/2023]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ] 

Result: 

B 

See step  3

1. Turn the ignition switch to ON and wait for 10 seconds.
2. Refer to DCM ACTIVATION [10/2022 - ]

   Body Electrical > Telematics > Utility 

   Tester Display
   VIN Synchronization

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Confirm the indicator status at 5 seconds after the ignition switch is turned to ON.

   Result

   Result	Proceed to
   Green indicator remains on	A
   Green indicator remains off	B

Result: 

A 

END 

Result: 

B 

See step  6

1. Turn the ignition switch to ON and wait for 10 seconds or more.
2. Clear the DTCs.

   Body Electrical > Telematics > Clear DTCs 

3. Check for DTCs and check that no DTCs are output.

   Body Electrical > Telematics > Trouble Codes 

   OK

   No DTCs are output.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2022 - 10/2023]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2023 - ] 

Result: 

OK 

See step  6

1. Replace the DCM (telematics transceiver).

   Refer to REMOVAL [10/2022 - 10/2023] , or refer to REMOVAL [10/2023 - ]

   NOTE:

   • The ignition switch must be off.
   • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2022 - ]