Green Indicator Remains Off [10/2020 - 10/2022]: Procedure

1. After the power switch is turned on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

   OK

   Green indicator comes on.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

See step  5

Result: 

OK 

See step  2

1. Confirm the indicator status 5 seconds after the power switch is turned on (IG).

   Result

   Result	Proceed to
   Green indicator remains on	A
   Green indicator remains off	B

Result: 

A 

CHECK FOR INTERMITTENT PROBLEMS. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2020 - 11/2021]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 10/2022] 

Result: 

B 

See step  3

1. Turn the power switch off.
2. Connect the Techstream to the DLC3.
3. Turn the power switch on (IG) and wait for 10 seconds.
4. Turn the Techstream on.
5. Choose "Telematics" from the System Selection Menu, and then click "Utility".
6. Click "VIN Synchronization" on the Utility Selection Menu.

   Refer to DCM ACTIVATION [10/2020 - 10/2022]

   Body Electrical > Telematics > Utility 

   Tester Display
   VIN Synchronization

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Confirm the indicator status at 5 seconds after the power switch is turned on (IG).

   Result

   Result	Proceed to
   Green indicator remains on	A
   Green indicator remains off	B

Result: 

A 

END 

Result: 

B 

See step  6

1. Turn the power switch off.
2. Connect the Techstream to the DLC3.
3. Turn the power switch on (IG) and wait for 10 seconds or more.
4. Turn the Techstream on.
5. Check for DTCs and check that no DTCs are output.

   Refer to DTC CHECK / CLEAR [10/2020 - 10/2022]

   Body Electrical > Telematics > Trouble Codes 

   OK

   No DTCs are output.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2020 - 11/2021]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2021 - 10/2022] 

Result: 

OK 

See step  6

1. Replace the DCM (telematics transceiver).

   Refer to REMOVAL [10/2020 - 11/2021] , or refer to REMOVAL [11/2021 - 10/2022]

   NOTE:

   • The power switch must be off.
   • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2020 - 10/2022]