DTC B15CC: Backup Battery Failure [10/2017 - 10/2020]: Procedure

1. Turn the power switch off.
2. Connect the Techstream to the DLC3.
3. Turn the power switch on (IG) and wait for 10 seconds.
4. Perform "HEALTH CHECK" and check for current DTCs.

   Refer to HEALTH CHECK [10/2017 - 10/2020]

   Result

   Result	Proceed to
   DTC B15CC is output	A
   DTC B15CC is not output	B

Result: 

B 

CHECK FOR INTERMITTENT PROBLEMS. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2017 - 09/2018]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2018 - 09/2019]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [09/2019 - 10/2020] 

Result: 

A 

See step  2

1. Replace the mobile phone battery with a normal one.

   Refer to REMOVAL [10/2017 - 10/2020]

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Clear the DTC.

   Refer to DTC CHECK / CLEAR [10/2017 - 10/2020]

   Body Electrical > Telematics > Clear DTCs 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Recheck for DTCs and check that no DTCs are output.

   Refer to DTC CHECK / CLEAR [10/2017 - 10/2020]

   Body Electrical > Telematics > Trouble Codes 

   OK

   No DTC is output.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END (MOBILE PHONE BATTERY IS DEFECTIVE) 

Result: 

NG 

See step  5

1. Replace the DCM (Telematics Transceiver).

   Refer to REMOVAL [10/2017 - 09/2018] , or refer to REMOVAL [09/2018 - 10/2020]

   NOTE:

   • The power switch must be off.
   • Do not exchange the DCM (Telematics Transceiver) with one from another vehicle.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2017 - 10/2020]