How To Proceed With Troubleshooting [10/2023 - ]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

1. Measure the battery voltage.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Check if CAN communication DTCs are output.

   Refer to DIAGNOSIS SYSTEM [10/2023 - ]

   Result

   Result	Proceed to
   CAN communication DTCs are not output.	A
   CAN communication DTCs are output.	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ] 

Result: 

A 

See step  5

1. Using the GTS, check for CXPI communication system DTCs.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]

   Result

   Result	Proceed to
   CXPI communication DTCs are not output	A
   CXPI communication DTCs are output	B

Result: 

B 

GO TO CXPI COMMUNICATION SYSTEM. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2023 - ] 

Result: 

A 

See step  6

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [12/2017 - ]

   Body Electrical > Combination Meter > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output.	A
   DTCs are output.	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2023 - ] 

Result: 

A 

See step  7

1. Using the GTS, check for Vehicle Control History (RoB).

   Body Electrical > Combination Meter > Utility 

   Tester Display
   Vehicle Control History (RoB)

2. Make a note of the output Vehicle Control History (RoB).

   Result

   Result	Proceed to
   Vehicle Control History (RoB) is not output	A
   Vehicle Control History (RoB) is output	B

Result: 

B 

GO TO VEHICLE CONTROL HISTORY (RoB). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]  

Result: 

A 

See step  8

Result

Result: 

NEXT 

See step  9

Result

Result: 

NEXT 

See step  10

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [10/2023 - ]

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table.	A
   Fault is listed in Problem Symptoms Table.	B

Result: 

B 

GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [10/2023 - ] 

Result: 

A 

See step  11

Result

Result: 

NEXT 

See step  12

Result

Result: 

NEXT 

See step  13

Result

Result: 

NEXT 

END