Sound of Portable Player cannot be Heard from Speakers or Sound is Low [06/2018 - 09/2022]: Procedure
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2022 Lexus ES 350, 2022 Lexus ES 250, 2021 Lexus ES 350, 2021 Lexus ES 250, and 2020 Lexus ES 350. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK PORTABLE PLAYER SETTINGS
- Check the portable player settings.
- Check that the volume is not set to "0".
- Check that mute is off.
- Check that the sound of the portable player can be heard from the speakers.
OK
Sound of the portable player can be heard from the speakers.
Result
Proceed to OK NG
Result:
OK
END
Result:
NG
See step 2
- Check the portable player settings.
- CHECK AUDIO SETTINGS
- Check the audio settings.
- Check that the volume is not set to "0".
- Check that the sound of the portable player can be heard from the speakers.
OK
Sound of the portable player can be heard from the speakers.
Result
Proceed to OK NG
Result:
OK
END
Result:
NG
See step 3
- Check the audio settings.
- CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL
- Check that the sound of the portable player can be heard from the speakers of another "Bluetooth" audio compatible vehicle of the same model.
OK
Sound of the portable player can be heard from the speakers.
Result
Proceed to OK NG
Result:
OK
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [06/2018 - 10/2019] , or refer to PROBLEM SYMPTOMS TABLE [10/2019 - 08/2020] , or refer to PROBLEM SYMPTOMS TABLE [08/2020 - 08/2021] , or refer to PROBLEM SYMPTOMS TABLE [08/2021 - 09/2022]
Result:
NG
MALFUNCTION IN PORTABLE PLAYER
- Check that the sound of the portable player can be heard from the speakers of another "Bluetooth" audio compatible vehicle of the same model.