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Home >> Lexus >> 2020 >> ES 300h Luxury >> Repair and Diagnosis >> External Pages >> Different car >> Section 211 (Navigation System (Except Hybrid) - Diagnostic Codes (2 Of 2) & Symptom Tests (1 Of 2)) >> NAVIGATION SYSTEM (for Gasoline Model) >> Noise Occurs or Sound Skips when Portable Player Plays [06/2018 - 09/2022] >> Procedure

Noise Occurs or Sound Skips when Portable Player Plays [06/2018 - 09/2022]: Procedure

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2022 Lexus ES 350, 2022 Lexus ES 250, 2021 Lexus ES 350, 2021 Lexus ES 250, and 2020 Lexus ES 350. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL 
    1. Check that the same problem does not occur in the sound heard from the speakers of another "Bluetooth" audio compatible vehicle of the same model.

      OK

      The same problem does not occur in the sound heard from the speakers.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    MALFUNCTION IN PORTABLE PLAYER 

    Result: 

    OK 

    See step  2

  2. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES 
    1. Remove additional devices which use radio waves.
    2. Play the portable player and check that the same problem does not occur in the sound heard from the speakers.

      OK

      The same problem does not occur in the sound heard from the speakers.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END 

    Result: 

    NG 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [06/2018 - 10/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2019 - 08/2020]  , or refer to  PROBLEM SYMPTOMS TABLE [08/2020 - 08/2021]  , or refer to  PROBLEM SYMPTOMS TABLE [08/2021 - 09/2022]