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Home >> Lexus >> 2019 >> NX 300h >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio / Video System (Except 8 Speakers) - Circuit Tests & Symptom Tests >> AUDIO AND VISUAL SYSTEM (except 8 Speakers) >> USB Audio System Recognition/Play Error [09/2016 - 09/2017] >> Procedure

USB Audio System Recognition/Play Error [09/2016 - 09/2017]: Procedure

  1. CHECK USB DEVICE OR "iPod" 
    1. Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly.
    2. Check if playable files are present on the USB device or "iPod".

      HINT: 

      Refer to System Description for playable files.

      Refer to SYSTEM DESCRIPTION [10/2014 - 09/2017]

    3. Check if the USB device is a compatible format or "iPod" is a compatible version.

      HINT: 

      Refer to System Description for compatible formats and versions.

      Refer to SYSTEM DESCRIPTION [10/2014 - 09/2017]

      Result

      Result Proceed to
      No playable files exist, or incompatible device format or version. A
      Playable files exist, and compatible device format or version. B

    Result: 

    END (USB DEVICE FORMAT IS INCOMPATIBLE, "iPod" VERSION IS INCOMPATIBLE, OR NO PLAYABLE FILES EXIST) 

    Result: 

    See step  2

  2. CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY) 
    1. Disconnect the I46 and I99 radio receiver assembly connectors.
    2. Disconnect the I3 and I103 No. 1 stereo jack adapter assembly connectors.
    3. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      I46-7 (GND2) - I3-5 (GND) Always Below 1 Ω
      I46-12 (+B) - I3-6 (+B) Always Below 1 Ω
      I99-1 (USV1) - I103-1 (USV1) Always Below 1 Ω
      I99-2 (US1-) - I103-2 (US1-) Always Below 1 Ω
      I99-3 (US1+) - I103-3 (US1+) Always Below 1 Ω
      I99-4 (UGD1) - I103-4 (UGD1) Always Below 1 Ω
      I99-5 (USG1) - I103-5 (USG1) Always Below 1 Ω
      I46-7 (GND2) or I3-5 (GND) - Body ground Always 10 kΩ or higher
      I46-12 (+B) or I3-6 (+B) - Body ground Always 10 kΩ or higher
      I99-1 (USV1) or I103-1 (USV1) - Body ground Always 10 kΩ or higher
      I99-2 (US1-) or I103-2 (US1-) - Body ground Always 10 kΩ or higher
      I99-3 (US1+) or I103-3 (US1+) - Body ground Always 10 kΩ or higher
      I99-4 (UGD1) or I103-4 (UGD1) - Body ground Always 10 kΩ or higher
      I99-5 (USG1) or I103-5 (USG1) - Body ground Always 10 kΩ or higher

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR 

    Result: 

    OK 

    See step  3

  3. CHECK RADIO RECEIVER ASSEMBLY (NO. 1 STEREO JACK ADAPTER ASSEMBLY POWER SOURCE) 
    1. Disconnect the No. 1 stereo jack adapter assembly connectors.
      GTY685475Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Switch Condition Specified Condition
      I103-1 (USV1) - I103-4 (UGD1) Power switch on (ACC) 4.5 to 5.5 V
      I3-6 (+B) - I3-5 (GND) Power switch off 11 to 14 V

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [10/2014 - 09/2017] 

    Result: 

    OK 

    See step  4

  4. FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK 
    1. Delete all files in the USB device or "iPod" and format/restore it.
    2. Save the data again and check if it can be played on the in-vehicle device.
      NOTE:

      Formatting a USB device or restoring an "iPod" erases all music on the device. Ensure that backup music data is available before performing this operation.

      OK

      Malfunction disappears.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END 

    Result: 

    NG 

    See step  5

  5. REPLACE USB DEVICE OR "iPod" 
    1. Turn the power switch off.

      HINT: 

      When this malfunction occurs, it is necessary to turn the power switch off to make it possible for the vehicle to recognize a new device when it is connected.

    2. Turn the power switch on (ACC).
    3. Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly.

      HINT: 

      • If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection.
      • Refer to System Description for compatible formats and versions.

        Refer to SYSTEM DESCRIPTION [10/2014 - 09/2017]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  6

  6. CHECK USB DEVICE OR "iPod" 
    1. Check if a USB device or "iPod" is recognized by the radio receiver assembly, and if information such as track, artist and album names is displayed on the screen.

      OK

      USB device or "iPod" is recognized properly and the information is displayed on the screen.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE 

    Result: 

    NG 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [09/2016 - 09/2017]