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Home >> Lexus >> 2019 >> NX 300h >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio / Video System (Except 8 Speakers) - Circuit Tests & Symptom Tests >> AUDIO AND VISUAL SYSTEM (except 8 Speakers) >> Pointer not Displayed on Screen or Pointer does not Move [10/2014 - 09/2017] >> Procedure

Pointer not Displayed on Screen or Pointer does not Move [10/2014 - 09/2017]: Procedure

  1. CHECK FOR FOREIGN MATTER 
    1. Check if there is water or foreign matter on the remote touch screen.

      OK

      There is no water or foreign matter on the remote touch screen.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  4

    Result: 

    OK 

    See step  2

  2. CHECK REMOTE TOUCH SWITCH (OPERATION CHECK) 
    1. Enter the "Remote Touch Switch Check" screen. Refer to Check Remote Touch Switch in Operation Check.

      Refer to OPERATION CHECK [10/2014 - 09/2017]

    2. When the remote touch screen is pressed or double tapped, the "+" mark is displayed in any blank space on the screen.
      GTY461337Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Pointer
      *b Coordinate
      *c "+" Mark

      HINT: 

      • The "+" mark is displayed at the pointer position when the touch screen is pressed or double tapped.
      • Even if the pointer is moved, the "+" mark will remain at the position where the pointer was when the touch screen was pressed or double tapped.
    3. Operate the remote touch screen switch to move the pointer. When the location of the pointer is changed by operating the touch screen, check that the coordinate values "X" and "Y" change between 5 and 250.

      Result

      Result Proceed to
      Remote touch switch check cannot be performed due to a remote touch screen malfunction. A
      The coordinate values "X" and "Y" do not change between 5 and 250 according to the location of the pointer.
      The coordinate values "X" and "Y" change between 5 and 250 according to the location of the pointer. B

    Result: 

    REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [10/2014 - 09/2017] 

    Result: 

    See step  3

  3. REMOTE TOUCH SELF CHECK (CHECK TOUCH SCREEN OPERATION POSITION RECOGNITION CONDITION) 
    1. Enter self-diagnostic mode.

      Refer to OPERATION CHECK [10/2014 - 09/2017]

    2. Operate the remote touch screen diagonally from the lower left to the upper right and check that the brightness of the switch illumination changes.
      GTY517863Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Switch Illumination
      *b Touch Screen
      NOTE:

      Since the remote touch screen may recognize a pinch in/out operation if operated with 2 fingers, always use 1 finger to operate the remote touch in self-diagnostic mode.

      OK

      Brightness changes according to touch screen operation.

      Result

      Result Proceed to
      Brightness of the switch illumination changes according to remote touch screen operation. A
      Brightness of the switch illumination does not change according to remote touch screen operation. B
      Switch illumination continues to blink.

      HINT: 

      When the switch illumination blinks, the remote touch has stored a DTC.

    Result: 

    REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [10/2014 - 09/2017] 

    Result: 

    See step  5

  4. REMOVE FOREIGN MATTER 
    1. Remove any water and foreign matter, and then wait approximately 30 seconds.
    2. Check that the pointer is displayed and moves normally.

      OK

      The pointer is displayed and moves normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END 

    Result: 

    NG 

    See step  2

  5. CHECK REMOTE OPERATION CONTROLLER ASSEMBLY 
    1. Replace the remote operation controller assembly.

      Refer to REMOVAL [10/2014 - 09/2017]

    2. Check that the pointer is displayed and moves normally.

      OK

      The pointer is displayed and moves normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    END (REMOTE OPERATION CONTROLLER ASSEMBLY IS DEFECTIVE) 

    Result: 

    NG 

    REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [10/2014 - 09/2017]