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Cellular Phone Inspection [10/2017 - 11/2021]: Procedure

  1. CHECK USAGE CONDITION 
    1. Check that the vehicle and cellular phone meet the following conditions:
      NOTE:

      If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

      • The cellular phone is "Bluetooth" compatible (refer to http://www.lexus.com/MobileLink/).
      • The cellular phone is registered as a hands-free device.
      • "Bluetooth" setting of the cellular phone is on.
      • Operating system and software of the cellular phone are the latest versions.
      • There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
    2. Connect the cellular phone to the in-vehicle device and check that it is connected correctly.

      Result

      Result Proceed to
      The cellular phone is connected correctly. A
      The cellular phone is not connected correctly. B

    Result: 

    END 

    Result: 

    See step  2

  2. RESTART CELLULAR PHONE 
    1. Turn the power switch off.
    2. Turn the power switch on (ACC).
    3. Connect the cellular phone to the in-vehicle device and check that it is connected correctly.

      Result

      Result Proceed to
      The cellular phone is connected correctly. A
      The cellular phone is not connected correctly. B

    Result: 

    END 

    Result: 

    See step  3

  3. CHECK OPERATION 
    1. Check if the in-vehicle device can be recognized by the cellular phone.

      Result

      Result Proceed to
      In-vehicle device can be recognized A
      In-vehicle device cannot be recognized B

    Result: 

    See step  5

    Result: 

    See step  4

  4. REGISTER AGAIN 
    1. Clear all "Bluetooth" devices registered to the cellular phone and radio receiver assembly.
    2. Register the cellular phone again.
    3. Connect the cellular phone to the in-vehicle device and check that it is connected correctly.

      Result

      Result Proceed to
      The cellular phone is connected correctly. A
      The cellular phone is not connected correctly. B

    Result: 

    END 

    Result: 

    See step  5

  5. CHECK USING ANOTHER VEHICLE 
    1. Check if the customer's cellular phone functions normally using another "Bluetooth" compatible vehicle.

      HINT: 

      • Make sure to obtain the customer's permission to perform this procedure.
      • After the inspection, clear the registered information and usage history acquired during the inspection.

      Result

      Result Proceed to
      The cellular phone is connected correctly A
      The cellular phone is not connected correctly B

    Result: 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [10/2017 - 10/2020]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2020 - 11/2021] 

    Result: 

    See step  6

  6. CHECK USING ANOTHER CELLULAR PHONE 
    1. Check if the system functions normally using another "Bluetooth" compatible cellular phone.

      HINT: 

      • Make sure to obtain the customer's permission to perform this procedure.
      • After the inspection, clear the registered information and usage history acquired during the inspection.

      Result

      Result Proceed to
      The cellular phone is connected correctly. A
      The cellular phone is not connected correctly. B

    Result: 

    END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED) 

    Result: 

    PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [10/2017 - 10/2020]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2020 - 11/2021]