How To Proceed With Troubleshooting [03/2017 - 05/2023]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT BATTERY VOLTAGE
- Measure the battery voltage.
Standard voltage
11 to 14 V
HINT:
If the battery voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the battery voltage.
- CHECK NAVIGATION SYSTEM*
- Using the Techstream, check if the navigation system is functioning normally.
- Check for DTCs and note any codes that are output.
Refer to DTC CHECK / CLEAR [03/2017 - 06/2019] , or refer to DTC CHECK / CLEAR [06/2019 - 04/2020] , or refer to DTC CHECK / CLEAR [04/2020 - 10/2022] , or refer to DTC CHECK / CLEAR [10/2022 - 05/2023]
Body Electrical > Navigation System > Trouble Codes
- Clear the DTCs.
Refer to DTC CHECK / CLEAR [03/2017 - 06/2019] , or refer to DTC CHECK / CLEAR [06/2019 - 04/2020] , or refer to DTC CHECK / CLEAR [04/2020 - 10/2022] , or refer to DTC CHECK / CLEAR [10/2022 - 05/2023]
Body Electrical > Navigation System > Clear DTCs
- Recheck for DTCs by simulating the operation indicated by the DTCs.
Refer to DTC CHECK / CLEAR [03/2017 - 06/2019] , or refer to DTC CHECK / CLEAR [06/2019 - 04/2020] , or refer to DTC CHECK / CLEAR [04/2020 - 10/2022] , or refer to DTC CHECK / CLEAR [10/2022 - 05/2023]
Body Electrical > Navigation System > Trouble Codes
OK
DTCs are not output.
Result
Proceed to OK NG - Check for DTCs and note any codes that are output.
Result:
NG
GO TO NAVIGATION SYSTEM. Refer to DIAGNOSTIC TROUBLE CODE CHART [03/2017 - 06/2019] , or refer to DIAGNOSTIC TROUBLE CODE CHART [06/2019 - 04/2020] , or refer to DIAGNOSTIC TROUBLE CODE CHART [04/2020 - 10/2022] , or refer to DIAGNOSTIC TROUBLE CODE CHART [10/2022 - 05/2023]
Result:
OK
See step 5
- Using the Techstream, check if the navigation system is functioning normally.
- PROBLEM SYMPTOMS TABLE
HINT:
Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [03/2017 - 05/2023]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table. A Fault is listed in Problem Symptoms Table. B Result:
B
PERFORM TROUBLESHOOTING BASED ON PROBLEM SYMPTOM. Refer to PROBLEM SYMPTOMS TABLE [03/2017 - 05/2023]
Result:
A
See step 6
- OVERALL ANALYSIS AND TROUBLESHOOTING
- Terminals of ECU
Refer to TERMINALS OF ECU [03/2017 - 04/2020] , or refer to TERMINALS OF ECU [04/2020 - 05/2023]
Result
Proceed to NEXT
Result:
NEXT
See step 7
- Terminals of ECU
- ADJUST, REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 8
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END