Power Trunk Lid cannot be Operated Frequently [08/2021 - ]: Description
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2024 Lexus ES 300h, 2023 Lexus ES 300h, 2022 Lexus ES 300h, 2021 Lexus ES 300h, and 2020 Lexus ES 300h. However, it is still accessible from the selected car via links, so may be relevant.
If the power back door system does not operate, a vehicle malfunction, environmental problem, and customer (including passenger) operation are possible causes. Using Vehicle Control History (RoB) allows the cause to be narrowed down, and repair, replacement, and in some circumstances explaining the environment or usage conditions can help resolve the malfunction.