Unable To Connect To Call Center [10/2019 - ]: Description
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2024 Lexus ES 300h, 2023 Lexus ES 300h, 2022 Lexus ES 300h, 2021 Lexus ES 300h, and 2020 Lexus ES 300h. However, it is still accessible from the selected car via links, so may be relevant.
This may occur when the intensity of telephone radio frequency was very weak, or the safety connect system has a malfunction and a DTC is set.