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Home >> Lexus >> 2019 >> ES 350 Luxury >> Repair and Diagnosis >> External Pages >> Different car >> Section 209 (Safety Connect System (Hybrid) - Diagnostic Codes & Symptom Tests) >> SAFETY CONNECT SYSTEM (for HV Model) >> Green Indicator Remains Off [10/2019 - ] >> Procedure

Green Indicator Remains Off [10/2019 - ]: Procedure

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  1. CONFIRM GREEN INDICATOR COMES ON 
    1. After the power switch is turned on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds.

      OK

      Green indicator comes on.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  6

    Result: 

    OK 

    See step  2

  2. CONFIRM SUBSCRIPTION MODE 
    1. Confirm the indicator status 5 seconds after the power switch is turned on (IG).

      Result

      Result Proceed to
      Green indicator remains on A
      Green indicator remains off B

    Result: 

    A 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ] 

    Result: 

    B 

    See step  3

  3. INPUT VIN WITH TECHSTREAM 
    1. Turn the power switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the power switch on (IG) and wait for 10 seconds.
    4. Turn the Techstream on.
    5. Choose "Telematics" from the System Selection Menu, and then click "Utility".
    6. Click "VIN Synchronization" on the Utility Selection Menu.

      Refer to DCM ACTIVATION [10/2019 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CONFIRM SUBSCRIPTION MODE 
    1. Confirm the indicator status at 5 seconds after the power switch is turned on (IG).

      Result

      Result Proceed to
      Green indicator remains on A
      Green indicator remains off B

    Result: 

    A 

    END 

    Result: 

    B 

    See step  5

  5. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (telematics transceiver).

      Refer to REMOVAL [10/2019 - 08/2020] , or refer to REMOVAL [08/2020 - 09/2022] , or refer to REMOVAL [09/2022 - ]

      NOTE:
      • The power switch must be off.
      • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2019 - ] 

  6. CHECK DTC 
    1. Turn the power switch off.
    2. Connect the Techstream to the DLC3.
    3. Turn the power switch on (IG) and wait for 10 seconds or more.
    4. Turn the Techstream on.
    5. Clear the DTCs.

      Body Electrical > Telematics > Clear DTCs 

    6. Check for DTCs and check that no DTCs are output.

      Body Electrical > Telematics > Trouble Codes 

      OK

      No DTCs are output.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2019 - 09/2022]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [09/2022 - ] 

    Result: 

    OK 

    See step  7

  7. REPLACE DCM (TELEMATICS TRANSCEIVER) 
    1. Replace the DCM (telematics transceiver).

      Refer to REMOVAL [10/2019 - 08/2020] , or refer to REMOVAL [08/2020 - 09/2022] , or refer to REMOVAL [09/2022 - ]

      NOTE:
      • The power switch must be off.
      • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2019 - ] 

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