DTC B15CC-49: Backup Battery Internal Electronic Failure [10/2019 - ]: Procedure

1. Turn the power switch off.
2. Connect the Techstream to the DLC3.
3. Turn the power switch on (IG) and wait for 10 seconds or more.
4. Turn the Techstream on.
5. Clear the DTCs.

   Body Electrical > Telematics > Clear DTCs 

6. Check for DTCs and check that no DTCs are output.

   Body Electrical > Telematics > Trouble Codes 

   Result

   Proceed to
   OK
   NG

Result: 

OK 

USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [06/2018 - ] 

Result: 

NG 

See step  2

1. Replace the mobilephone battery with a normal one and check if the same problem occurs again.

   Refer to REMOVAL [10/2019 - 09/2022] , or refer to REMOVAL [09/2022 - ]

   NOTE:

   • The mobilephone battery must not be replaced while an ACN call is in progress.

     Refer to ACN CALL END [10/2019 - ]

   • After replacing the mobilephone battery, perform initialization.

     Refer to INITIALIZATION [10/2019 - ]

2. Clear the DTCs.

   Body Electrical > Telematics > Clear DTCs 

3. Recheck for DTCs and check that no DTCs are output.

   Body Electrical > Telematics > Trouble Codes 

   OK

   No DTCs are output.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

PERFORM INITIALIZATION. Refer to  INITIALIZATION [10/2019 - ] 

Result: 

NG 

See step  3

1. Replace the DCM (telematics transceiver) with a new one.

   Refer to REMOVAL [10/2019 - 08/2020] , or refer to REMOVAL [08/2020 - 09/2022] , or refer to REMOVAL [09/2022 - ]

   NOTE:

   • The power switch must be off.
   • Do not exchange the DCM (telematics transceiver) with one from another vehicle.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

PERFORM DCM ACTIVATION. Refer to  DCM ACTIVATION [10/2019 - ]