Health Check [06/2018 - 10/2019]
WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2024 Lexus ES 300h, 2023 Lexus ES 300h, 2022 Lexus ES 300h, 2021 Lexus ES 300h, and 2020 Lexus ES 300h. However, it is still accessible from the selected car via links, so may be relevant.
- HEALTH CHECK
Health Check provides an overall view of vehicle status including telematics. Health Check will provide DCM (Telematics Transceiver) software version, PRL version, and applicable DTCs and fault codes related to telematics.
- Connect the Techstream to the DLC3.
- Turn the engine switch on (IG).
- Turn the Techstream on.
- Click "Health Check".
Fault Code Reason 62 VIN not recognized by telematics provider. 64 DCM (Telematics Transceiver) not recognized. 65 VIN mismatch with DCM (Telematics Transceiver). HINT:
- If Health Check results in a telematics issue, a specific Fault Code will be displayed.
- If a fault code occurs, follow the procedure.
- Fault 62*: Press manual (SOS) switch and inform operator of error message.
- Fault 64: Press manual (SOS) switch and inform operator of error message.
- Fault 65: Contact the call center and request that they correct the DCM/VIN registration information in their database.
*: Verify VIN is correct in ECM. Run Vehicle Inquiry on the Techstream and verify VIN is correct.
- Data is displayed under "Telematics".