Voice Guidance does not Function [06/2018 - 09/2022]: Procedure

WARNING: This page is about a different car, the 2022 Lexus ES 300h, 2021 Lexus ES 300h, 2020 Lexus ES 300h, and 2019 Lexus ES 300h. However, it is still accessible from the selected car via links, so may be relevant.

CHECK VOICE GUIDANCE SETTING

Check that the voice guidance setting is not off.

Voice guidance setting is not off.

Result

Proceed to
OK
NG

Result:

CHANGE THE VOICE GUIDANCE SETTING TO ON

Result:

See step 2

CHECK AUDIO FUNCTION

Check that sound can be heard from a front speaker.

Sound can be heard.

Result

Proceed to
OK
NG

Result:

REPLACE RADIO RECEIVER ASSEMBLY. Refer to REMOVAL [06/2018 - 08/2020] , or refer to REMOVAL [08/2020 - 09/2022]

Result:

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [06/2018 - 10/2019] , or refer to PROBLEM SYMPTOMS TABLE [10/2019 - 08/2020] , or refer to PROBLEM SYMPTOMS TABLE [08/2020 - 08/2021] , or refer to PROBLEM SYMPTOMS TABLE [08/2021 - 09/2022]