Does not Play even after Bluetooth Audio Mode is Selected [06/2018 - 09/2022]: Procedure

WARNING: This page is about a different car, the 2022 Lexus ES 300h, 2021 Lexus ES 300h, 2020 Lexus ES 300h, and 2019 Lexus ES 300h. However, it is still accessible from the selected car via links, so may be relevant.

CHECK OPERATION

Check if the portable player operates normally.

The portable player operates normally.

Result

Proceed to
OK
NG

Result:

MALFUNCTION IN PORTABLE PLAYER

Result:

See step 2

CHECK AUDIO SETTINGS

Set volume, fader and balance to the initial values and check that the sound is normal.

Audio system returns to normal.

HINT:

Sound quality adjustment measures vary according to the type of amplifier.

Result

Proceed to
OK
NG

Result:

REPLACE RADIO RECEIVER ASSEMBLY. Refer to REMOVAL [06/2018 - 08/2020] , or refer to REMOVAL [08/2020 - 09/2022]

Result:

See step 3

CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL

Check if the "Bluetooth" audio player plays normally on another "Bluetooth" audio compatible vehicle of the same model.

"Bluetooth" audio player plays normally.

Result

Proceed to
OK
NG

Result:

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [06/2018 - 10/2019] , or refer to PROBLEM SYMPTOMS TABLE [10/2019 - 08/2020] , or refer to PROBLEM SYMPTOMS TABLE [08/2020 - 08/2021] , or refer to PROBLEM SYMPTOMS TABLE [08/2021 - 09/2022]

Result:

MALFUNCTION IN PORTABLE PLAYER