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Home >> Lexus >> 2018 >> NX 300h >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio / Video System (Except 8 Speakers) - Circuit Tests & Symptom Tests >> AUDIO AND VISUAL SYSTEM (except 8 Speakers) >> Pointer Displayed/not Displayed Repeatedly [10/2014 - 09/2017] >> Procedure

Pointer Displayed/not Displayed Repeatedly [10/2014 - 09/2017]: Procedure

  1. CONFIRM SYMPTOMS 
    1. Recheck the situation when the malfunction occurs.

      HINT: 

      • When a hand is rested on the remote touch screen while driving, the remote touch may react to finger movements and repeatedly display and hide the pointer.
      • When accelerating excessively on rough roads, the remote touch may react to the acceleration and repeatedly display and hide the pointer.

      Result

      Result Proceed to
      Symptom occurs in any situation. A
      Symptom occurs when hand is rested on the remote touch screen while driving. B
      Symptom occurs accelerating excessively on rough roads. C

    Result: 

    END 

    Result: 

    See step  3

    Result: 

    See step  2

  2. CHECK FOR FOREIGN MATTER 
    1. Check if there is any foreign matter around the remote touch screen that interferes with operation of the screen.

      OK

      There is no foreign matter around the remote touch screen that interferes with operation of the screen.

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 09/2017] 

    Result: 

    NG 

    REMOVE FOREIGN MATTER (CHECK OPERATION AGAIN) 

  3. CHECK CONNECTOR CONNECTION CONDITION 
    1. Check if the remote operation controller assembly connector is securely connected.

      OK

      The connector is securely connected.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    SECURELY CONNECTED 

    Result: 

    OK 

    See step  4

  4. CHECK HARNESS AND CONNECTOR (REMOTE OPERATION CONTROLLER ASSEMBLY - BATTERY AND BODY GROUND) 
    1. Disconnect the remote operation controller assembly connector.
      GTY500225Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *a Front view of wire harness connector
      (to Remote Operation Controller Assembly)
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      I71-10 (GND) - Body ground Always Below 1 Ω
    3. Measure the voltage according to the value(s) in the table below.

      Standard Voltage

      Tester Connection Switch Condition Specified Condition
      I71-1 (+B) - Body ground Power switch off 11 to 14 V
      I71-6 (ACC) - Body ground Power switch on (ACC) 11 to 14 V

      Result

      Proceed to
      OK
      NG

    Result: 

    OK 

    REPLACE REMOTE OPERATION CONTROLLER ASSEMBLY. Refer to  REMOVAL [10/2014 - 09/2017] 

    Result: 

    NG 

    REPAIR OR REPLACE HARNESS OR CONNECTOR