Does not Play even after Bluetooth Audio Mode is Selected [03/2017 - 05/2023]: Procedure

1. Check if the portable player operates normally.

   OK

   The portable player operates normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

MALFUNCTION IN PORTABLE PLAYER 

Result: 

OK 

See step  2

1. Set volume, fader and balance to the initial values and check that the sound is normal.

   OK

   Audio system returns to normal.

   HINT: 

   Sound quality adjustment measures vary according to the type of amplifier.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [03/2017 - 05/2023] 

Result: 

OK 

See step  3

1. Check if the "Bluetooth" audio player plays normally on another "Bluetooth" audio compatible vehicle of the same model.

   OK

   "Bluetooth" audio player plays normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [03/2017 - 09/2018]  , or refer to  PROBLEM SYMPTOMS TABLE [09/2018 - 06/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [06/2019 - 04/2020]  , or refer to  PROBLEM SYMPTOMS TABLE [04/2020 - 10/2022]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2022 - 05/2023] 

Result: 

NG 

MALFUNCTION IN PORTABLE PLAYER