Registered Device cannot be Deleted [09/2014 - 11/2017]: Procedure

1. Check if a registered portable player can be deleted normally.

   OK

   Registered portable player can be deleted normally.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [09/2014 - 08/2016]  , or refer to  PROBLEM SYMPTOMS TABLE [08/2016 - 11/2017]