How To Proceed With Troubleshooting

HINT:

Use the following procedure to troubleshoot the navigation system (for DVD).
*: Use the Techstream.

VEHICLE BROUGHT TO WORKSHOP
NEXT: Go to next step
INSPECT BATTERY VOLTAGE
1. Inspect the battery voltage.
  Standard Voltage
  
  11 to 14 V
  
  If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
  
  NEXT: Go to next step

DIAGNOSTIC QUESTIONING AND SYMPTOM CONFIRMATION

Ask the customer about symptoms and confirm malfunctions.

Result

Result	Proceed to
Other symptoms.	A
The screen displays nothing.	B

B → Go to 10 , AND PROCEED TO "BLACK SCREEN"

A: Go to next step

OPERATION CHECK

Refer to Check System Normal Condition. Refer to OPERATION CHECK .

Result

Result	Proceed to
Symptom is not normal operation.	A
Symptom is normal operation.	B

B → SYMPTOM IS NORMAL OPERATION

A: Go to next step

CHECK CAN COMMUNICATION SYSTEM*

Check for DTC output. Refer to DIAGNOSTIC TROUBLE CODE CHART .

Result

Result	Proceed to
DTC is not output.	A
DTC is output.	B

B → GO TO CAN COMMUNICATION SYSTEM

A: Go to next step

CHECK FOR DTC*

Refer to DTC Check / Clear. Refer to DTC CHECK / CLEAR .

Result

Result	Proceed to
DTC is output.	A
DTC is not output.	B

HINT:

If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the Techstream. Refer to SYSTEM DESCRIPTION .

B → Go to 10

A: Go to next step

DTC CLEAR*
1. Refer to the DTC Check / Clear. Refer to DTC CHECK / CLEAR .
  HINT:
  
  The current DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.
  
  NEXT: Go to next step

RECHECK FOR DTC*

Result

Result	Proceed to
DTC is output.	A
DTC is not output.	B

HINT:

Even if the malfunction symptom is not confirmed, check for DTCs. This is because the system stores past DTCs.
If more information is needed, perform a recheck using the "System Check Mode" screen after rechecking for DTCs using the Techstream. Refer to SYSTEM DESCRIPTION .
Check the DTC and inspect the area code indicates.

B → Go to step 10

A: Go to next step

DIAGNOSTIC TROUBLE CODE CHART

Find the output code in Diagnostic Trouble Code Chart. Refer to DIAGNOSTIC TROUBLE CODE CHART .

NOTE:

The navigation system outputs DTCs for the following systems.
When DTCs other than those in the Diagnostic Trouble Code Chart for the navigation system are output, refer to the Diagnostic Trouble Code Chart for the relevant system.
Audio and visual system (w/ navigation system). Refer to DIAGNOSTIC TROUBLE CODE CHART
Parking assist monitor system. Refer to DIAGNOSTIC TROUBLE CODE CHART
Side monitor system (w/ Parking assist monitor system). Refer to DIAGNOSTIC TROUBLE CODE CHART

Result

Result	Proceed to
DTCs for the navigation system are output.	A
DTCs for the audio and visual system (w/ navigation system) are output.	B
DTCs for the parking assist monitor system are output.	C
DTCs for the side monitor system (w/ parking assist monitor system) are output.	D

A → Go to step 12

B → GO TO AUDIO AND VISUAL SYSTEM (W/ NAVIGATION SYSTEM)

C → GO TO PARKING ASSIST MONITOR SYSTEM

D → GO TO SIDE MONITOR SYSTEM (W/ PARKING ASSIST MONITOR SYSTEM)

PROBLEM SYMPTOMS TABLE

Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .

Result

Result	Proceed to
Fault is not listed in Problem Symptoms Table.	A
Fault is listed in Problem Symptoms Table.	B

HINT:

If the symptom does not recur and no DTC is output, perform the symptom reproduction method. Refer to HOW TO PROCEED WITH TROUBLESHOOTING .

B → Go to 12

A: Go to next step

PERFORM TROUBLESHOOTING BASED ON THE MALFUNCTION SYMPTOM
1. Refer to Terminals of ECU. Refer to TERMINALS OF ECU .
  NEXT: Go to next step
CHECK THE CIRCUIT
1. Adjust, repair or replace as necessary.
  NEXT: Go to next step
RECHECK FOR DIAGNOSTIC TROUBLE CODE
HINT:

After clearing the DTCs, recheck for DTCs.

NEXT: Go to next step
PERFORM CONFIRMATION TEST
NEXT → END