The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted (TO 08/2009): Procedure
- CHECK CELLULAR PHONE
- Check if the other caller can hear your voice properly.
OK
Your voice can be heard correctly.
NG → REPLACE CELLULAR PHONE
OK: Go to next step
- Check if the other caller can hear your voice properly.
- CHECK SETTINGS
- Check if the mute is set to on.
OK
Mute is not set to on.
NG → TURN MUTE OFF
OK → See step 3
- Check if the mute is set to on.
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE