Satellite Radio Broadcast cannot be Received (TO 08/2009): Procedure

1. Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle.
   Fig 1: Checking Surroundings

   Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

   HINT: 

   If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible.

   OK

   Area above the vehicle is not blocked.

NG → END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) 

OK: Go to next step 

Check if CH001 (free broadcast) can be received.

OK

CH001 can be received.

NG → See step   6 

OK: Go to next step 

Check the display screen.

Result

C → See step   6 

B → THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME 

A: Go to next step 

1. Check if the pay-type contract has been extended, or if the contract period has ended.

   OK

   Pay-type contract is valid.

NG → TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO TUNER COMPANY 

OK: Go to next step 

1. Perform activation refresh by referring to satellite radio tuner company web site (http://www.xmradio.com/refresh/).

   OK

   The XM radio ID that is necessary to perform activation refresh can be displayed when CH000 is selected on the satellite radio.

NG → PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE 

OK → END 

1. Check the display screen.

   Result

   Result	Proceed to
   "ANTENNA" is displayed	A
   "NO SIGNAL" is displayed	B
   "LOADING" is displayed	B
   "OFF AIR" is displayed	C
   After "CH UNAVL" is displayed, display automatically switches to CH001	D
   None of the displays above are shown	E

E → See step   9 

D → CHANNEL BROADCAST HAS ENDED CONDITION (CONFIRM WITH RADIO STATION) 

C → CHANNEL IS CURRENTLY NOT BEING BROADCAST. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON THE AIR CONDITION (CONFIRM WITH RADIO STATION) 

B → END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) 

A: Go to next step 

1. Check if the satellite radio antenna cable is securely connected to the satellite radio tuner.

   OK

   Satellite radio antenna cable is securely connected.

NG → SECURELY CONNECT SATELLITE RADIO ANTENNA CABLE 

OK → See step   8 

1. Confirm if CH000 is currently selected.

   OK

   CH000 is selected.

NG → See step   10 

OK → END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL)