Inspection And Verification

WARNING:

A risk assessment must be performed before any work is undertaken.
All hybrid electric vehicle work must be performed by a suitably qualified person.
Appropriate Personal Protection Equipment (PPE) must be worn when working on or near a hybrid electric vehicle high voltage system.
The hybrid electric vehicle battery pack casing must not be opened due to the risk of exposure to hazardous voltage, which may cause serious injury or death.
The electric power inverter converter casing must not be disassembled due to the risk of exposure to hazardous voltage, which may cause serious injury or death.
If the hybrid electric vehicle battery pack is damaged or overcharged, there is a risk of exposure to hazardous voltage and/or highly corrosive electrolyte mist. If liquid or vapor is observed leaking from the hybrid electric vehicle battery pack, take the following action:
- Evacuate the area
- Notify manager
- Do not breathe smoke/vapor
- Contain spillage using spill kit
- Wash any spillage off body and clothing (remove contaminated clothing)
If the hybrid electric vehicle warning indicator is illuminated, the Battery Energy Control Module (BECM) cannot isolate the high voltage cables. Live working will be necessary to rectify the fault.
The motor generator can generate a voltage if the wheels are rotated, even if the hybrid electric vehicle system has been made safe.

CAUTION:

If the control module or a component is at fault and the vehicle remains under manufacturer warranty, refer to the warranty policy and procedures manual, or determine if any prior approval program is in operation, prior to the installation of a new module/component.
Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
Do not apply any grease based products to any parking assist system connector or pins

NOTE: Check JLR claims submission system for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and complete the recommendations as required.

Verify the customer concern
Visually inspect for obvious signs of mechanical or electrical damage

Make sure that the parking assist sensor face is clear of contamination that could affect the performance of the sensor

VISUAL INSPECTION DESCRIPTION

Mechanical	Electrical
Parking assist sensor condition/damaged Parking assist sensor installation and holder Parking assist sensor alignment Parking assist sensor contamination Bumper cover(s) Vehicle ride height Non standard/non manufacturer approved accessories installed	Battery Fuse(s) Relays Wiring harness Electrical connector(s) Front parking assist sensor(s) Rear parking assist sensor(s) Touchscreen Parking assist control module Audio system

If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
If the cause is not visually evident, check for diagnostic trouble codes (DTCs) and refer to the DTC index

Symptom Chart

CAUTION: Do not apply any grease based products to any parking assist system connector or pins

NOTE:

Make sure the in car infotainment system is fully functional and configured correctly
Parking assist sensors that are painted incorrectly and not to the manufacturer standards, will not be considered in any warranty claim

SYMPTOM	POSSIBLE CAUSES	ACTION
NOTE: Permanent/Intermittent fault Parking assist system not functioning correctly. (No DTCs displayed)	Front or rear parking assist sensors damaged by stone chipping or other impact Front or rear parking assist sensors dirty Front or rear parking assist sensor position incorrect Front or rear parking assist sensor incorrectly installed Front or rear parking assist sensor coupling rings not installed/incorrectly installed Parking assist control module or parking assist sensor connector not fully latched Parking assist sensors painted without being removed from the bumper assembly or not painted to the manufacturer specification	Replace the damaged parking assist sensor NOTE: Parking assist sensor damage that has been caused by the impact of stones or any other object is regarded as wear and tear and will NOT be considered in any warranty claim - see guidance notes below Clean front or rear parking assist sensors Check the front or parking assist rear sensor position Check the front or rear parking assist sensor are correctly installed Check front or rear parking assist sensor coupling rings are installed/installed correctly Make sure all parking assist system connectors are correctly latched Remove parking assist sensor and make sure correctly painted parking assist sensor is installed Parking assist sensors that are painted incorrectly and not to the manufacturer standards, will not be considered in any warranty claim
NOTE: Permanent/Intermittent fault Parking assist system not functioning correctly. (No DTCs displayed). System characteristics or environmental effects	Parking assist sensors incorrectly mounted Incorrect vehicle ride height Dirty parking assist sensor face. Ice/snow covered sensor. Debris trapped between parking assist sensor and parking assist sensor body. Heavy rain or water splash from the ground Non standard, bumper, exhausts/tailpipes, tow bar or external spare wheel mounting Area around vehicle is not clear of obstacles such as channels, gutters or other items on the ground Exhaust gas and warm air clouds creating ghost echoes Vehicle not on level ground or next to a gradient Parking assist sensors painted without being removed from the bumper assembly or not painted to the manufacturer specification	Make sure the sensors are a tight fit in the holder and locked. Make sure the sensors are central in the holder and bumper and at the correct angle Make sure vehicle ride height is within the specified limits. Rectify as required Clean the sensor face as required. Defrost the sensor and dry as required. Clear any debris from the sensor and holder as required. Water flowing over the sensor is a system limitation. (no action required) Check for non standard, bumper, exhausts/tailpipe, tow bar or external spare wheel mounting that may be being detected by the parking assist system. Rectify as required Make sure the area around the vehicle is clear of any obstacles, move the vehicle to a suitable area before continuing diagnosis Make sure no exhaust gas or warm area clouds are in the area around the parking assist sensor detection range Make sure the vehicle is on level ground and clear of any ramps, potholes or speed bumps, move the vehicle to a suitable area before continuing diagnosis Remove parking assist sensor and make sure correctly painted parking assist sensor is installed Parking assist sensors that are painted incorrectly and not to the manufacturer standards, will not be considered in any warranty claim
Parking assist sensors are being returned with no faults found or signs of water ingress/corrosion	Possible issue with sensor connectors not latched correctly	When either no/intermittent operation has been reported the following action should be taken Using the Jaguar Land Rover approved diagnostic equipment, use datalogger to identify the position of the faulty parking assist sensor within the bumper Visually locate the position of the faulty parking assist sensor. Inspect and provide details in claim if the sensor has any sign of physical damage Remove the bumper. Disconnect the wiring at the main harness connector. Inspect the main harness connectors and terminals for signs of damage, backed out pins, corrosion and water ingress, or damage to the seals. Provide details in claim if any of the above symptoms are present Attempt to remove the harness connector from the faulty parking assist sensor without using the connector latch (lightly pull back on ALL wires together, making sure the harness is held close to the back of the connector, not elsewhere on the wiring harness). DO NOT apply excessive force. If the connector can be removed without using the latch, provide details in claim if connector is loose. If the connector is fully latched, disconnect it from the sensor Inspect and provide details in claim if the faulty sensor harness connector has any sign of water ingress/corrosion Inspect and provide details in claim if the faulty parking assist sensor harness connector shows any sign that the terminals have backed-out of the connector or for any damage to the terminal seals. Replace/repair the harness as required and proceed Remove the faulty parking assist sensor from the bumper. Inspect the parking assist sensor connector for signs of water ingress/corrosion. Provide details in claim if corrosion/water ingress is present Exchange the faulty parking assist sensor with another parking assist sensor within the bumper that is performing correctly. Reconnect all sensors and reconnect the bumper main harness connector. Repeat step 1. Confirm if the original fault now appears at the new position of the faulty parking assist sensor, if so, proceed to step 10. If not, complete the appropriate open circuit and short circuit checks between the original faulty parking assist sensor harness connector and the parking assist control module Refit the parking assist sensors to their original position in the bumper Reconnect the parking assist sensor to the bumper harness connector. Reconnect main harness connector and refit the bumper Repeat Step 1. If fault is still present, replace only the faulty sensor