Inspection And Verification

WARNING:

TO AVOID ACCIDENTAL DEPLOYMENT AND POSSIBLE PERSONAL INJURY, THE BACKUP POWER SUPPLY MUST BE DEPLETED BEFORE REPAIRING OR REPLACING ANY AIRBAG Supplementary Restraint System (SRS) COMPONENTS. TO DEPLETE THE BACKUP POWER SUPPLY ENERGY, DISCONNECT THE BATTERY GROUND CABLE AND WAIT ONE MINUTE. FAILURE TO FOLLOW THIS INSTRUCTION MAY RESULT IN PERSONAL INJURY.
Do not use a multimeter to probe the restraints control module. It is possible for the power from the meter battery to trigger the activation of the airbags. Failure to follow this instruction may result in personal injury.

CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.

NOTE:

If a control module or a component is at fault and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual, or determine if any prior approval program is in operation, prior to the installation of a new module/component.
When performing voltage or resistance tests, always use a digital multimeter with an up-to-date calibration certificate and that has the resolution ability to view 3 decimal places. For example, on the 2 volts range can measure 1 mV or 2 K Ohm range can measure 1 Ohm. When testing resistance always take the resistance of the digital multimeter leads into account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
It is advisable not to use a mobile phone or to have a mobile phone in close proximity when working on the restraints control module or associated systems.
Given the legal implications of a restraints system failure, harness repairs to airbag module circuits are not acceptable. Where the text refers to "REPAIR the circuit", this will normally mean the replacement of a harness.

Verify the customer concern

Visually inspect for obvious signs of damage and system integrity

VISUAL INSPECTION

MECHANICAL	ELECTRICAL
Seat tracks Seat frames	Fuses Wiring harnesses and connectors Seat modules Seat switches Seat motors

If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
If the cause is not visually evident, verify the symptom and refer to the Symptom Chart, alternatively check for Diagnostic Trouble Code(s) and refer to the Diagnostic Trouble Code(s) (DTC) Index
Check JLR claims submission system for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and complete the recommendations as required.