Symptom Chart

WARNING: This page is about a different variant/trim than selected.

SYMPTOM	POSSIBLE CAUSES	ACTION
The engine does not crank	Battery/charging system fault Engine management system fault Transmission system fault Transmission control switch not set to Park or Neutral Telematics control module (TCU) fault (where fitted)/Controller Area Network (CAN) fault Smart key not present/recognized Starter relay fault Starter motor ground circuit open circuit, high resistance Starter motor solenoid circuit short circuit to ground, open circuit, high resistance Starter motor circuit short circuit to ground, open circuit, high resistance Engine seized	Refer to the relevant service information and inspect the battery and charging system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Using the Jaguar Land Rover approved diagnostic equipment, check the transmission control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Set the transmission control switch to Park or Neutral and retest When a start request is made, the telematics control module (where fitted) must transmit a secure ID message to the powertrain control module over the CAN bus to authorise cranking. Check the telematics control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index. Inspect the CAN circuit between the telematics control module and the powertrain control module and repair the wiring harness as necessary Check that the smart key is present and recognized Check the operation of the starter relay. Rectify as necessary Refer to the electrical circuit diagrams and inspect the starter motor ground circuit for open circuit, high resistance. Repair the wiring harness as necessary Refer to the electrical circuit diagrams and inspect the starter motor solenoid circuit for short circuit to ground, open circuit, high resistance. Repair the wiring harness or install a new starter motor solenoid as necessary Refer to the electrical circuit diagrams and inspect the starter motor power circuit for short circuit to ground, open circuit, high resistance. Repair the wiring harness or install a new starter motor as necessary Check that the engine turns freely
Engine cranks but does not start	Positive crankcase ventilation system blocked/leaking Ignition system fault Fuel system fault Engine management system fault	Inspect the integrity of the positive crankcase ventilation system. Rectify as necessary Refer to the relevant service information and inspect the ignition system. Rectify as necessary Refer to the relevant service information and inspect the fuel system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Engine cranks and fires but will not start	Positive crankcase ventilation system blocked/leaking Ignition system fault Fuel system fault Engine management system fault	Inspect the integrity of the positive crankcase ventilation system. Rectify as necessary Refer to the relevant service information and inspect the ignition system. Rectify as necessary Refer to the relevant service information and inspect the fuel system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Engine difficult to start (cold engine)	Battery/charging system fault Engine management system fault Fuel system fault Evaporative emissions system fault	Refer to the relevant service information and inspect the battery and charging system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Refer to the relevant service information and inspect the fuel system. Rectify as necessary Refer to the relevant service information and inspect the evaporative emissions system. Rectify as necessary
Engine difficult to start (warm/hot engine)	Fuel injector leaking Engine management system fault Evaporative emissions system fault Fuel system fault Ignition system fault	Inspect the fuel injectors for leaks. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Refer to the relevant service information and inspect the evaporative emissions system. Rectify as necessary Refer to the relevant service information and inspect the fuel system. Rectify as necessary Refer to the relevant service information and inspect the ignition system. Rectify as necessary
Engine difficult to start after hot soak (vehicle standing, engine off, after engine has reached operating temperature)	Fuel injector leaking Engine management system fault Evaporative emissions system fault Fuel system fault Ignition system fault	Inspect the fuel injectors for leaks. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Refer to the relevant service information and inspect the evaporative emissions system. Rectify as necessary Refer to the relevant service information and inspect the fuel system. Rectify as necessary Refer to the relevant service information and inspect the ignition system. Rectify as necessary
Engine cranks too slowly	Battery/charging system fault Starter motor ground circuit open circuit, high resistance Starter motor power circuit open circuit, high resistance Starter motor internal failure Engine oil grade incorrect	Refer to the relevant service information and inspect the battery and charging system. Rectify as necessary Refer to the electrical circuit diagrams and inspect the starter motor ground circuit for open circuit, high resistance. Repair the wiring harness as necessary Refer to the electrical circuit diagrams and inspect the starter motor power circuit for open circuit, high resistance. Repair the wiring harness as necessary inspect the operation of the starter motor. Rectify as necessary Check the engine oil grade. Rectify as necessary
Engine cranks too fast	Timing chain failure Engine cylinder compressions too low	Inspect the integrity of the timing chains. Rectify as necessary Refer to the relevant service information and test the engine cylinder compressions. Rectify as necessary
Engine stalls soon after start	Positive crankcase ventilation system blocked/leaking Engine management system fault Ignition system fault Intake air system restricted Air filter element restricted/blocked Intake pipe disconnected/damaged after the air cleaner Fuel system fault	Inspect the integrity of the positive crankcase ventilation system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Refer to the relevant service information and inspect the ignition system. Rectify as necessary Inspect the intake air system for restrictions. Rectify as necessary Install a new air filter element as necessary Inspect the intake system for correct installation and damage. Rectify as necessary Refer to the relevant service information and inspect the fuel system. Rectify as necessary
Engine stalls on overrun	Engine management system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Engine stalls at low vehicle speed	Powertrain Control Module (PCM) software robustness fault	Using the Jaguar Land Rover approved diagnostic equipment, reconfigure the powertrain control module with the latest level software Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Engine stalls with speed control enabled	Engine management system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Engine stalls when maneuvering	Engine management system fault Excessive additional engine loads (power steering, air conditioning, etc) Transmission system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Check for excessive loads being placed on the engine by the power steering, air conditioning, etc Using the Jaguar Land Rover approved diagnostic equipment, check the transmission control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Engine hesitates/poor acceleration	Fuel system fault Fuel injector leaking Intake pipe disconnected/damaged after the air cleaner Engine management system fault Accelerator pedal movement restricted (carpet, mats, etc) Transmission system fault	Refer to the relevant service information and inspect the fuel system. Rectify as necessary Inspect the fuel injectors for leaks. Rectify as necessary Inspect the intake system for correct installation and damage. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Check that the accelerator pedal is free from restriction. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the transmission control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Engine backfires	Fuel system fault Intake pipe disconnected/damaged after the air cleaner Engine management system fault Ignition system fault Variable camshaft timing system stuck active	Refer to the relevant service information and Inspect the fuel system. Rectify as necessary Inspect the intake system for correct installation and damage. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Refer to the relevant service information and Inspect the ignition system. Rectify as necessary Inspect the operation of the variable camshaft timing system. Rectify as necessary
Engine surge/poor idle	Fuel system fault Engine management system fault Ignition system fault	Using the Jaguar Land Rover approved diagnostic equipment, reconfigure the powertrain control module with the latest level software Refer to the relevant service information and Inspect the fuel system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Refer to the relevant service information and inspect the ignition system. Rectify as necessary
Engine detonates/knocks	Engine management system fault Fuel system fault Intake pipe disconnected/damaged after the air cleaner Variable camshaft timing system stuck active	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Refer to the relevant service information and inspect the fuel system. Rectify as necessary Inspect the intake system for correct installation and damage. Rectify as necessary Inspect the operation of the variable camshaft timing system. Rectify as necessary
No accelerator response	Engine management system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Speed control inhibited/disabled	Engine management system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index
Accelerator response poor	Engine management system fault Positive crankcase ventilation system blocked/leaking Transmission system fault Dynamic stability control event Intake pipe disconnected/damaged after the air cleaner	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index Inspect the integrity of the positive crankcase ventilation system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the transmission control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index No fault - Accelerator pedal response may be temporarily reduced or inhibited when the dynamic stability control is active Inspect the intake system for correct installation and damage. Rectify as necessary
Malfunction indicator lamp illuminated or engine warning message displayed	Engine management system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related Diagnostic Trouble Code(s) and refer to the relevant DTC index