Introduction (G1676681): General

This document describes the processes and methodology that must be applied to carry out a quality inspection of the exterior body and paint on all Jaguar and Land Rover vehicles, except Defender, at Pre-Delivery Inspection (PDI). This quality inspection is required to determine if there are any defects (hereafter called exceptions) affecting the exterior finish of the vehicle. These exceptions can be attributed to factory related defects in materials or workmanship, damage in transit or damage in storage.

Defining exterior body and paint related exceptions requires a high level of technical expertise. This service information has been compiled so that an inspector can determine if an exception should be repaired or noted as Commercially/Customer Acceptable (CA).