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Home >> Land Rover >> 2019 >> Range Rover Sport Supercharged Dynamic >> Repair and Diagnosis >> External Pages >> Different variant/trim >> Section 45 (Starting System - INGENIUM I4 2.0L Petrol/INGENIUM I4 2.0L Petrol PHEV -- Range Rover Sport/L494) >> Starting System - INGENIUM I4 2.0L Petrol/INGENIUM I4 2.0L Petrol - PHEV (G2006460) >> Diagnosis And Testing >> Starting System - INGENIUM I4 2.0L Petrol/INGENIUM I4 2.0L Petrol - PHEV (G2202636) >> Symptom Chart

Symptom Chart

WARNING: This page is about a different variant/trim than selected.
NOTE: The belt integrated starter generator is used to perform all engine cranks when the ambient temperature is above -5°C. The starter motor is used for engine cranks when the ambient temperature is -5°C or below.
Symptom Possible Causes Action
The engine does not crank (starter motor/belt integrated starter generator does not turn)
  • Battery/charging system fault
  • Engine system fault
  • Transmission fault
  • Transmission control switch not set to Park or Neutral
  • Smart key not present/recognised
  • Starter relay fault
  • Starter motor/belt integrated starter generator ground circuit open circuit, high resistance
  • Starter motor solenoid/belt integrated starter generator power circuit short circuit to ground, open circuit, high resistance
  • Starter motor/belt integrated starter generator power circuit short circuit to ground, open circuit, high resistance
  • Engine seized
  • Refer to the appropriate service information and check the battery and charging system. Rectify as necessary
  • Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index
  • Using the Jaguar Land Rover approved diagnostic equipment, check the transmission control module for related DTCs and refer to the relevant DTC index
  • Set the transmission control switch to Park or Neutral and retest
  • Check that the smart key is present and recognised
  • Check the operation of the starter relay. Rectify as necessary
  • Refer to the appropriate service information and check the starter motor/belt integrated starter generator ground circuit for open circuit, high resistance. Repair the wiring harness as necessary
  • Refer to the appropriate service information and check the starter motor solenoid/belt integrated starter generator power circuit for short circuit to ground, open circuit, high resistance. Repair the wiring harness or install a new starter motor solenoid as necessary
  • Refer to the appropriate service information and check the starter motor/belt integrated starter generator power circuit for short circuit to ground, open circuit, high resistance. Repair the wiring harness or install a new starter motor/belt integrated starter generator as necessary
  • Check that the engine turns freely. Rectify as necessary
The engine does not crank (starter motor/belt integrated starter generator does turn)
  • Starter motor/belt integrated starter generator incorrectly installed
  • Starter motor/belt integrated starter generator internal failure
  • Flywheel/drive plate ring gear damaged
  • Check the installation of the starter motor/belt integrated starter generator. Rectify as necessary
  • Check the operation of the starter motor/belt integrated starter generator. Rectify as necessary
  • Check the flywheel/drive plate ring gear teeth for damage, foreign objects, etc. Rectify as necessary
Engine cranks too slowly
  • Battery/charging system fault
  • Starter motor/belt integrated starter generator ground circuit open circuit, high resistance
  • Starter motor/belt integrated starter generator power circuit open circuit, high resistance
  • Starter motor/belt integrated starter generator internal failure
  • Engine oil grade incorrect
  • Refer to the appropriate service information and check the battery and charging system. Rectify as necessary
  • Refer to the appropriate service information and check the starter motor/belt integrated starter generator ground circuit for open circuit, high resistance. Repair the wiring harness as necessary
  • Refer to the appropriate service information and check the starter motor/belt integrated starter generator power circuit for open circuit, high resistance. Repair the wiring harness as necessary
  • Check the operation of the starter motor/belt integrated starter generator. Rectify as necessary
  • Check the engine oil grade. Rectify as necessary
Engine cranks too fast
  • Timing chain failure
  • Engine cylinder compressions too low
  • Check the integrity of the timing chain. Rectify as necessary
  • Refer to the appropriate service information and check the engine cylinder compressions. Rectify as necessary
Starter motor/belt integrated starter generator excessively noisy
  • Starter motor/belt integrated starter generator incorrectly installed
  • Starter motor/belt integrated starter generator internal failure
  • Flywheel/drive plate ring gear damaged
  • Check the installation of the starter motor/belt integrated starter generator. Rectify as necessary
  • Check the operation of the starter motor/belt integrated starter generator. Rectify as necessary
  • Check the flywheel/drive plate ring gear teeth for damage, foreign objects, etc. Rectify as necessary
Auto stop/start system inoperative
  • Auto stop/start system inhibited
    • Driver error/expectation
    • Recent DTC clear
    • System fault
  • Auto stop/start system fault
NOTE: 'AUTO STOP/START FAULT' will be displayed in the instrument cluster message centre when the system is inoperative due to a fault.
  • Refer to the AUTO STOP/START SYSTEM INHIBITS  table for possible inhibit conditions
    • Auto stop/start system inhibited due to driver error/expectation: Explain/demonstrate the auto stop/start system to the driver
    • Auto stop/start system inhibited due to a recent DTC clear (and a drive cycle not completed): Road test the vehicle at a speed of 48 to 80 km/h (30 to 50 mph) for 2 to 3 minutes, allow the engine to idle, auto stop/start will now activate
    • Auto stop/start system inhibited due to battery condition: Using the Jaguar Land Rover approved diagnostic equipment, perform routine - Power Supply Service Mode Diagnostic Routine
  • Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index