| The engine does not crank (starter motor/belt integrated starter generator does not turn) |
- Battery/charging system fault
- Engine management system fault
- Transmission control switch not set to Park or Neutral
- Smart key not present/recognised
- Starter relay fault
- Starter motor/belt integrated starter generator ground circuit open circuit, high resistance
- Starter motor solenoid circuit short circuit to ground, open circuit, high resistance
- Starter motor/belt integrated starter generator power circuit short circuit to ground, open circuit, high resistance
- Engine seized
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- Refer to the appropriate service information and check the battery and charging system. Rectify as necessary
- Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index
- Set the transmission control switch to Park or Neutral and retest
- Check that the smart key is present and recognised
- Check the operation of the starter relay. Rectify as necessary
- Refer to the appropriate service information and check the starter motor/belt integrated starter generator ground circuit for open circuit, high resistance. Repair the wiring harness as necessary
- Refer to the appropriate service information and check the starter motor solenoid circuit for short circuit to ground, open circuit, high resistance. Repair the wiring harness or install a new starter motor solenoid as necessary
- Refer to the appropriate service information and check the starter motor/belt integrated starter generator power circuit for short circuit to ground, open circuit, high resistance. Repair the wiring harness or install a new starter motor/belt integrated starter generator as necessary
- Check that the engine turns freely
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| The engine does not crank (starter motor/belt integrated starter generator does turn) |
- Starter motor/belt integrated starter generator incorrectly installed
- Starter motor/belt integrated starter generator internal failure
- Drive plate ring gear damaged
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- Check the installation of the starter motor/belt integrated starter generator. Rectify as necessary
- Check the operation of the starter motor/belt integrated starter generator. Rectify as necessary
- Check the drive plate ring gear teeth for damage, foreign objects, etc. Rectify as necessary
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| Engine cranks too slowly |
- Battery/charging system fault
- Starter motor/belt integrated starter generator ground circuit open circuit, high resistance
- Starter motor/belt integrated starter generator power circuit short circuit to ground, open circuit, high resistance
- Starter motor/belt integrated starter generator internal failure
- Engine oil grade incorrect
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- Refer to the appropriate service information and check the battery and charging system. Rectify as necessary
- Refer to the appropriate service information and check the starter motor/belt integrated starter generator ground circuit for open circuit, high resistance. Repair the wiring harness as necessary
- Refer to the appropriate service information and check the starter motor/belt integrated starter generator power circuit for short circuit to ground, open circuit, high resistance. Repair the wiring harness or install a new starter motor/belt integrated starter generator as necessary
- Check the operation of the starter motor/belt integrated starter generator. Rectify as necessary
- Check the engine oil grade. Rectify as necessary
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| Engine cranks too fast |
- Timing chain failure
- Engine cylinder compressions too low
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- Check the integrity of the timing chains. Rectify as necessary
- Refer to the appropriate service information and test the engine cylinder compressions. Rectify as necessary
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| Starter motor/belt integrated starter generator excessively noisy |
- Starter motor/belt integrated starter generator incorrectly installed
- Starter motor/belt integrated starter generator internal failure
- Drive plate ring gear damaged
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- Check the installation of the starter motor/belt integrated starter generator. Rectify as necessary
- Check the operation of the starter motor/belt integrated starter generator. Rectify as necessary
- Check the drive plate ring gear teeth for damage, foreign objects, etc. Rectify as necessary
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| Auto stop/start system inoperative |
- Auto stop/start system inhibited
- Driver error/expectation
- Recent DTC clear
- System fault
- Auto stop/start system fault
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NOTE:
'AUTO STOP/START FAULT' will be displayed in the instrument cluster message centre when the system is inoperative due to a fault.
- Refer to the Auto Stop/Start System Inhibits table for possible inhibit conditions
- Auto stop/start system inhibited due to driver error/expectation: Explain/demonstrate the auto stop/start system to the driver
- Auto stop/start system inhibited due to a recent DTC clear (and a drive cycle not completed): Road test the vehicle at a speed of 48 to 80 km/h (30 to 50 mph) for 2 to 3 minutes, allow the engine to idle, auto stop/start will now activate
- Auto stop/start system inhibited due to battery condition: Using the Jaguar Land Rover approved diagnostic equipment, perform routine - Power Supply Service Mode Diagnostic Routine
- Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index
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