Symptom Chart

WARNING: This page is about a different variant/trim than selected.

SYMPTOM	POSSIBLE CAUSES	ACTION
Engine does not crank	Starting procedure incorrect Transmission control switch not set to Park or Neutral Security system/immobilizer armed Battery/charging system fault Telematics control module (TCU) fault (where fitted)/CAN fault Engine system fault Starting system fault Power distribution fault Transmission control switch system fault Engine seized/hydraulically locked	Refer to the owner's handbook and check that the correct starting procedure is being adhered to Set the transmission control switch to Park or Neutral and retest Check that the security system/immobilizer is disarmed Refer to the relevant service information and check the battery and charging system. Rectify as necessary When a start request is made, the telematics control module (where fitted) must transmit a secure ID message to the powertrain control module over the CAN bus to authorize cranking. Check the telematics control module for related DTCs and refer to the relevant DTC index. Check the CAN circuit between the telematics control module and the powertrain control module and repair the wiring harness as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Refer to the relevant service information and check the starting system. Rectify as necessary Check the integrity of the battery terminal clamps. Check the fusible links and fuses. Check the wiring harnesses and ground fixings. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the transmission control switch for related DTCs and refer to the relevant DTC index Check the engine is not seized or hydraulically locked. Rectify as necessary
Engine cranks but does not start	Engine system fault Fuel level low Fuel contaminated Air ingress to fuel Low pressure fuel system restricted/leaking/damaged Fuel filter restricted/leaking/damaged Fuel volume control valve blocked/contaminated Fuel pressure control valve blocked/contaminated High pressure fuel pump internal failure	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Check the fuel level. Rectify as necessary Check the fuel for contamination. Rectify as necessary Check the low pressure fuel system for air ingress (air bubbles may be visible passing through the transparent fuel pipes). Rectify as necessary Check the low pressure fuel system for restrictions, leaks and damage. Rectify as necessary Check the fuel filter for restrictions, leaks and damage. Rectify as necessary Check the fuel volume control valve for blockages and contamination. Rectify as necessary Check the fuel pressure control valve for blockages and contamination. Rectify as necessary Check the high pressure fuel pump. Rectify as necessary
Engine difficult to start	Engine system fault Fuel level low Fuel contaminated Glow plugs inoperative Air ingress to fuel Low pressure fuel system restricted/leaking/damaged Fuel filter restricted/leaking/damaged Fuel volume control valve blocked/contaminated Fuel pressure control valve blocked/contaminated Exhaust gas recirculation system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Check the fuel level. Rectify as necessary Check the fuel for contamination. Rectify as necessary Refer to the relevant service information and test the glow plugs. Rectify as necessary Check the low pressure fuel system for air ingress (air bubbles may be visible passing through the transparent fuel pipes). Rectify as necessary Check the low pressure fuel system for restrictions, leaks and damage. Rectify as necessary Check the fuel filter for restrictions, leaks and damage. Rectify as necessary Check the fuel volume control valve for blockages and contamination. Rectify as necessary Check the fuel pressure control valve for blockages and contamination. Rectify as necessary Refer to the relevant service information and check the exhaust gas recirculation system
Rough idle	Engine system fault Air ingress to fuel Fuel level low Fuel contaminated Low pressure fuel system restricted/leaking/damaged Fuel filter restricted/leaking/damaged Fuel volume control valve blocked/contaminated Fuel pressure control valve blocked/contaminated Exhaust gas recirculation system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Check the low pressure fuel system for air ingress (air bubbles may be visible passing through the transparent fuel pipes). Rectify as necessary Check the fuel level. Rectify as necessary Check the fuel for contamination. Rectify as necessary Check the low pressure fuel system for restrictions, leaks and damage. Rectify as necessary Check the fuel filter for restrictions, leaks and damage. Rectify as necessary Check the fuel volume control valve for blockages and contamination. Rectify as necessary Check the fuel pressure control valve for blockages and contamination. Rectify as necessary Refer to the relevant service information and check the exhaust gas recirculation system. Rectify as necessary
Lack of power when accelerating	Engine system fault Intake pipe restricted/blocked Exhaust system blocked Low pressure fuel system restricted/leaking/damaged Exhaust gas recirculation system fault Turbocharger system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Check the intake pipe for restrictions and blockages. Rectify as necessary Check the exhaust system for blockages. Rectify as necessary Check the low pressure fuel system for restrictions, leaks and damage. Rectify as necessary Refer to the relevant service information and check the exhaust gas recirculation system Refer to the relevant service information and check the turbocharger system. Rectify as necessary
Engine stops/stalls	Air ingress to fuel Fuel level low Fuel contaminated Low pressure fuel system restricted/leaking/damaged High pressure fuel system leaking Fuel volume control valve blocked/contaminated Fuel pressure control valve blocked/contaminated Exhaust gas recirculation system fault	Check the low pressure fuel system for air ingress (air bubbles may be visible passing through the transparent fuel pipes). Rectify as necessary Check the fuel level. Rectify as necessary Check the fuel for contamination. Rectify as necessary Check the low pressure fuel system for restrictions, leaks and damage. Rectify as necessary Check the high pressure fuel system for leaks. Rectify as necessary Check the fuel volume control valve for blockages and contamination. Rectify as necessary Check the fuel pressure control valve for blockages and contamination. Rectify as necessary Refer to the relevant service information and check the exhaust gas recirculation system
Engine judders	Fuel level low Fuel contaminated Air ingress to fuel Low pressure fuel system restricted/leaking/damaged Fuel volume control valve blocked/contaminated Fuel pressure control valve blocked/contaminated High pressure fuel system leaking High pressure fuel pump internal failure	Check the fuel level. Rectify as necessary Check the fuel for contamination. Rectify as necessary Check the low pressure fuel system for air ingress (air bubbles may be visible passing through the transparent fuel pipes). Rectify as necessary Check the low pressure fuel system for restrictions, leaks and damage. Rectify as necessary Check the fuel volume control valve for blockages and contamination. Rectify as necessary Check the fuel pressure control valve for blockages and contamination. Rectify as necessary Check the high pressure fuel system for leaks. Rectify as necessary Check the high pressure fuel pump. Rectify as necessary
Fuel consumption excessive	Low pressure fuel system restricted/leaking/damaged Fuel volume control valve blocked/contaminated Fuel pressure control valve blocked/contaminated High pressure fuel system leaking Injector fault(s) Exhaust gas recirculation system fault	Check the low pressure fuel system for restrictions, leaks and damage. Rectify as necessary Check the fuel volume control valve for blockages and contamination. Rectify as necessary Check the fuel pressure control valve for blockages and contamination. Rectify as necessary Check the high pressure fuel system for leaks. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Refer to the relevant service information and check the exhaust gas recirculation system