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Pinpoint Test A: Scratch Tests

  1. A1: SCRATCH TEST 1 

    A scratch will usually be regular in shape, following the line of the object that caused it.

    1. Probe using the tip of a pencil to identify a groove in the windshield surface.

    Is there a groove?

    1. Yes  : Windshield scratched. GO to  A2.
    2. No  : Defect not valid.
  2. A2: SCRATCH TEST 2 
    1. Check for trim, body panels, or foreign objects that may have caused the scratch.

    Was the scratch caused by a foreign object?

    1. Yes  : The damage is not due to a defect or an assembly error.
    2. No  : Rectify as appropriate.