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Audio/AVN System: Troubleshooting: Cd

  1. System Features/Misdiagnose cases
    Inspection Description
    (1)System features
    1. After IGN ON (H/U B+, ACC Power on), insert CD by directly insert CD or press 'Eject' button.
    2. Eject CD by pressing 'eject' button.
    3. No auto mode change (CD ↔ Radio, Media, Navigation), sound cut, skipping tracks while playing CD.
    (2)Misdiagnose cases
    1. CD is upside down, insert 2 CDs together inside the deck
    2. DVD is inserted
    3. Surface of CD is scratched or damaged
    4. Modified vehicle (Front panel, black box, custom mic, taxi meters, etc.)
  2. CD insert/Eject/Play/Sound Skip
Inspection Description
(1) Vehicle modification
  1. Check vehicle modification (Front Panel, Black box, Mic, Taxi meter, etc)
(2) Duplicate issue
  1. Place CD inside deck, push in or press 'EJECT' button to insert CD
  2. If unable to insert CD using above step, reset H/U and try again (Press 'Reset' key)
  3. H/U ↔ Deck connection (Enter Engineering Mode: available for AVN only)
(3) CD Swap test
  1. Try using different CD to insert/eject and play

    → If issue is resolved, test original CD in different vehicle.

    → If issue continues, proceed with step
(4) Defect caused by Ext. parts
  1. Vehicle battery voltage (Normal: 14.4V)
  2. Check cable connection status at rear side of H/U
(5) Check H/U defect
  1. If this issue continues, replace H/U and re-test
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