Diagnostic Test
- READ AND RECORD DTCS AND ENVIRONMENTAL DATA - ERASE DTCS AND CHECK FOR DTC TO RETURN
- With the scan tool, read DTCs in all Electronic Control Units (ECU's) and record on the repair order.
- With the scan tool, run a vehicle Scan Report, or record the Environmental Data related to the DTCs.
- NOTE: A front door must remain open whenever checking or erasing Radio DTCs.
- With the scan tool, record and erase the Radio DTCs.
- Cycle the ignition switch from on to off, wait five seconds and then back to on.
- Turn the Radio on and set the volume to 25.
- Adjust the speakers to the front and center.
- With the scan tool, read the active Radio DTCs.NOTE:
A front door must remain open whenever checking or erasing Radio DTCs.
Did the DTC return?
Yes
- Go To Next Step.
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION diagnostic procedure. Refer to: TESTING FOR AN INTERMITTENT CONDITION .
- CHECK THE J202 BLUETOOTH CABLE AND CONNECTIONS
- Turn the ignition off.
- Inspect the Bluetooth cable connection at the rear of the Radio.
- Inspect the Bluetooth cable connection at Bluetooth/WiFi Antenna.
1 - Bluetooth®/Wi-Fi Antenna 2 - Wi-Fi Connection 3 - Bluetooth® Connection - Inspect the Bluetooth cable for damage or an open or shorted condition.
Were any problems found?
Yes
- Repair or replace the Bluetooth antenna cable or connection as needed. Refer to: ANTENNA, BLUETOOTH/Wi-Fi, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to: BODY VERIFICATION TEST .
No
- Go To Next Step.
- TEST THE BLUETOOTH ANTENNA
- Connect the special tool # 9977-6-WiFi-BT, (WiFi Blue Tooth Antenna)
- Turn the ignition on.
- With the scan tool, erase DTCs.
- Cycle the ignition switch from on to off, wait five seconds and then back to on.
- Adjust the speakers to the front and center.
Is the DTC active?
Yes
- Replace the Radio in accordance with the Service Information. Refer to: RADIO, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to: BODY VERIFICATION TEST .
No
- Replace the Bluetooth Antenna in accordance with the Service Information. Refer to: ANTENNA, BLUETOOTH/Wi-Fi, REMOVAL AND INSTALLATION .
- Perform the BODY VERIFICATION TEST. Refer to: BODY VERIFICATION TEST .