Diagnostic Test

WARNING: This page is about a different car, the 2020 Jeep Renegade. However, it is still accessible from the selected car via links, so may be relevant.

CHECK THE ANTENNA CONNECTION
NOTE:
Before performing the diagnostic test, please make sure that 9977-6-CELL-UPD 10K OHM jumper is connected to the 9977-6 test antenna.
1. Turn the ignition off.
2. Disconnect the Antenna connector at the back of the Radio.
3. Inspect the Antenna connections.
  Are the Antenna connections clean and secure?
  
  Yes
  - Go To 2
  No
  - Repair the Antenna connection as needed.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK THE ANTENNA AND CABLE
1. Connect the 9977-6-CELL test antenna (special tool #9977-6-CELL, Adapter, Cellular Antenna Diagnostic) to the antenna connection on the back of the Radio.
2. Make sure one of the front doors is still open.
3. Using the scan tool, erase the DTCs.
4. Turn the ignition on.
5. Turn the Radio on.
  Does the system come back up and is the 3G symbol illuminated?
  
  Yes
  - Go To 4
  No
  - Go To 3
TEST THE ANTENNA CABLE
1. Disconnect the Antenna cable at the base.
2. Connect the appropriate (special tool #9977-6-1, Adapter) or (special tool #9977-6-3, Adapter) to the Antenna cable at the back of the Radio.
3. Connect the appropriate (special tool #9977-6-4, Jumper) or (special tool #9977-6-2, Jumper) to the Antenna cable at the Antenna base.
4. Measure the Resistance across the tool terminals.
  Is the resistance above 52.5 Ohms?
  
  Yes
  - Use the (special tool #9977-6, Kit, Radio Antenna Diagnostic) to locate the open circuit, repair or replace the Antenna cable as necessary.
  - Once the repair is complete clear all DTCs.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Replace the Antenna base in accordance with the Service Information.
  - Once the repair is complete clear all DTCs.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
RADIO
1. Visually inspect the terminal on the radio.
2. Ensure the terminal is clean and free of any corrosion or damage.
  - Is the terminal free of corrosion and damage?
  Yes
  - Replace the radio in accordance with the service information.
    Refer to RADIO, REMOVAL AND INSTALLATION .
  - Perform the BODY VERIFICATION TEST.
    Refer to BODY VERIFICATION TEST .
  No
  - Repair the terminal as necessary.
  - Perform the BODY VERIFICATION TEST.
    Refer to BODY VERIFICATION TEST .