Diagnostic Test
WARNING: This page is about a different car, the 2017 Jeep Cherokee. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK THE ANTENNA CONNECTION
- Turn the ignition off.
- Disconnect the GPS Antenna harness connector.
- Inspect the GPS Antenna harness connection.
Is the Antenna connection clean and secure?
Yes
- Go To 2
No
- Repair the GPS Antenna connection as needed.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE RADIO
- Disconnect the GPS Antenna harness connector from the Radio.
- Connect the (special tool #9977-6-GPS, Adapter, GPS Antenna Diagnostic) (1) to the Radio at the GPS Antenna connector location.
- Place the test antenna base on the roof of the vehicle.
- Turn the ignition on.
- Turn the Radio on
- Drive the vehicle outside in a un-obstructed area.
Is the reception still poor or not available?
Yes
- Replace the Radio in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Go To 3
- CHECK THE ANTENNA
- Turn the Radio off.
- Turn the ignition off.
- Disconnect the (special tool #9977-6-GPS, Adapter, GPS Antenna Diagnostic) (1) from the Radio.
- Reconnect the Radio to the GPS Antenna harness connector.
- Disconnect the GPS Antenna harness connector from the GPS Antenna.
- Connect the (special tool #9977-6-GPS, Adapter, GPS Antenna Diagnostic) (1) to the GPS Antenna harness connector in place of the GPS Antenna.
- Turn the ignition on
- Turn the Radio on.
- Drive the vehicle outside in a un-obstructed area.
Is the reception still poor or not available?
Yes
- Go To 4
No
- Replace the GPS Antenna in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
- CHECK THE ANTENNA CABLE
- Turn the Radio off.
- Turn the ignition off.
- Disconnect the GPS Antenna harness connector from the Radio.
- Connect the appropriate (special tool #9977-6-4, Jumper) (1) or (special tool #9977-6-2, Jumper) (1) to the GPS Antenna harness connector in place of the Radio.
- Connect the appropriate (special tool #9977-6-1, Adapter) (1) or (special tool #9977-6-3, Adapter) (1) to the Jumper.
- Measure the resistance across the tool terminals.
Is the resistance between 47.5 and 52.5 Ohms?
Yes
- The source of the poor reception is not caused by the Radio, Satellite Antenna Cable or Satellite Antenna.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
No
- Replace the GPS Antenna Cable in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .