Diagnostic Test
WARNING: This page is about a different car, the 2017 Jeep Cherokee. However, it is still accessible from the selected car via links, so may be relevant.
- CHECK FOR AN ACTIVE DTC
- With the scan tool, read DTCs and record on the repair order.
- Record the Environmental Data.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read HVAC Module DTCs.
Did the DTC return?
Yes
- Go To 2
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
- REPLACE THE POSITIVE TEMPERATURE COEFFICIENT (PTC) 2 RELAY AND CHECK FOR THE DTC TO RETURN
- Replace the PTC 2 Relay in accordance with the Service Information.
- Turn the ignition on.
- With the scan tool, erase DTCs.
- Using the Environmental Data and When Monitored conditions, operate the vehicle within the conditions that set the DTC.
- With the scan tool, read DTCs.
Did the DTC return?
Yes
- Go To 3
No
- Replacing the PTC 2 Relay corrected the condition.
- Perform the HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .
- CHECK THE (C362) CABIN HEATER 2 RELAY CONTROL CIRCUIT (A/C HEATER MODULE TERMINAL 14) FOR AN OPEN/HIGH RESISTANCE
- The ignition must be off when checking the continuity of a circuit.
- Isolate the circuit by disconnecting the Electronic Control Unit (ECU) and the component harness connectors containing the circuit being tested. Note: Use the wiring diagram as a guide to follow the path of the circuit. Check the disconnected connectors and related harnesses for damage, corrosion, and loose fitting terminals.
- Before testing a circuit, measure the resistance between the two leads of the DVOM. Note: Resistance in the meter leads can cause an error in the test results.
- Connect one lead of the Digital Volt-Ohm Meter (DVOM) to the circuit being tested at the component harness connector.
- Connect the other lead to the circuit being tested at the ECU harness connector and measure the resistance of the circuit.NOTE:
When back-probing a circuit at a harness connector, always use an appropriate back probing tool to prevent damage to the connector terminals.
Is the resistance below 3.0 Ohms?
Yes
- Go To 4
No
- Repair the circuit for an open or high resistance.
- Perform the HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .
- CHECK RELATED HARNESS CONNECTIONS
- Disconnect all HVAC Module harness connectors.
- Disconnect all related in-line harness connections (if equipped).
- Disconnect the related component harness connectors.
- Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
- Proper connector installation.
- Damaged connector locks.
- Corrosion.
- Other signs of water intrusion.
- Weather seal damage (if equipped).
- Bent terminals.
- Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
- Terminals that have been pushed back into the connector cavity.
- Perform a terminal drag test on each connector terminal to verify proper terminal tension.
Repair any conditions that are found.
- Reconnect all HVAC Module harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
- Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
- Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
- With the scan tool, erase DTCs.
- Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read HVAC Module DTCs.
Did the DTC return?
Yes
- Replace the HVAC Module in accordance with the Service information. Refer to MODULE, HVAC, REMOVAL .
No
- The wiring or poor connection problem has been repaired.
- Perform the HVAC VERIFICATION TEST. Refer to HVAC VERIFICATION TEST .