Diagnostic Test

WARNING: This page is about a different car, the 2014 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.

CHECK IF RELATED TRANSMISSION DTCS ARE PRESENT
1. With the scan tool, read DTCs.
2. If any of these DTCs are present, perform their respective tests first.
  Are there any Loss of Prime, Line Pressure Sensor and/or Speed Sensor DTCs present?
  
  Yes
  - Refer to appropriate diagnostic procedure in the DIAGNOSTIC CODE INDEX . If any of these DTCs are present, they will cause a gear ratio error. Perform the test for Loss of Prime first if it is present.
  - Perform TRANSMISSION VERIFICATION TEST. Refer to 62TE TRANSMISSION VERIFICATION TEST .
  No
  - Go To 2
CHECK IF THE DTC IS CURRENT
1. With the scan tool, perform the 4th gear clutch test. Follow the instructions on the scan tool.
2. Increase the throttle angle or TPS Degree to 30° for no more than a few seconds.
  CAUTION:
  Do not overheat the transmission.
  
  Did the Clutch Test pass, Input Speed remain at zero?
  
  Yes
  - Go To 3
  No
  - Go To 4
CHECK FOR INTERMITTENT OPERATION
1. The conditions to set this DTC are not current at this time.
2. Check the gearshift linkage adjustment.
3. Gear ratio DTC's can be set by problems in the Input and Output Speed Sensor circuits. If the vehicle passes the Clutch Test and still sets a Gear Ratio DTC, check the Speed Sensors for proper operation.
4. Remove the Starter Relay.
  CAUTION:
  Removal of the Starter Relay will prevent the vehicle from being started in gear.
  
  WARNING:
  The Starter Relay must be removed. Failure to do so can result in possible serious or fatal injury.
5. Check the wiring and connectors for the Speed Sensors for a good connection, then perform a wiggle test using the Transmission Simulator (special tool #8333B, Simulator, Transmission).
6. This DTC can also be set under extreme temperature conditions, this is usually caused by an internal problem. Verify if the problem is only experienced under extreme hot or cold conditions.
7. With the scan tool, check the EATX DTC EVENT DATA to help identify the conditions in which the DTC was set.
8. Check for Service Information Tune-ups or Service Bulletins for any possible causes that may apply.
  Were there any problems found?
  
  Yes
  - Repair as necessary.
  - Perform TRANSMISSION VERIFICATION TEST. Refer to 62TE TRANSMISSION VERIFICATION TEST .
  No
  - Test Complete.
CHECK FOR RELATED PRESSURE SWITCH DTCS
1. With the scan tool, read DTC's.
  Are the DTC's P0870 and/or P0871 present also?
  
  Yes
  - Replace the Transmission Solenoid/TRS Assembly per the Service Information.
  - Perform TRANSMISSION VERIFICATION TEST. Refer to 62TE TRANSMISSION VERIFICATION TEST .
  No
  - Repair internal Transmission per the Service Information. Check all of the components related to the OD and 2/4 clutches. Inspect the Oil Pump and repair or replace as necessary.
  - Perform TRANSMISSION VERIFICATION TEST. Refer to 62TE TRANSMISSION VERIFICATION TEST .