Diagnostic Test

WARNING: This page is about a different car, the 2014 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.

INSPECT DRIVER DOOR SWITCH ASSEMBLY FOR DAMAGE
1. Cycle the ignition off.
2. Inspect the Driver Window/Door Lock Switch assembly for damage.
  Is the switch assembly damaged?
  
  Yes
  - Replace the Driver Window/Door Lock Switch in accordance with the Service Information. Refer to SWITCH, POWER WINDOW, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Go To 2
INSPECT FOR OBJECT OR SUBSTANCE CAUSING RIGHT MIRROR SELECT SWITCH TO STAY OR STICK IN A PUSHED POSITION
1. Inspect the Right Mirror Select switch for anything that would cause it to stay or stick in a pushed position.
  Is anything present that would cause the Right Mirror Select switch to stay or stick in a pushed position?
  
  Yes
  - Repair as necessary.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Go To 3
TEST FOR INTERMITTENT CONDITION
1. Cycle the ignition on.
2. With the scan tool, record and erase the DTCs.
3. Press and release the Right Mirror Select switch several times and then wait 30 seconds.
4. With the scan tool, read the DTCs.
  Does the scan tool display: B1E65-00-RIGHT MIRROR SELECT SWITCH STUCK?
  
  Yes
  - Replace the Driver Window/Door Lock Switch in accordance with the Service Information. Refer to SWITCH, POWER WINDOW, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Test complete, the condition or conditions that originally set this DTC are not present at this time. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals and correct pin tension.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .