Diagnostic Test
WARNING: This page is about a different car, the 2014 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.
- VERIFY DTC IS ACTIVE
- With the scan tool, read active DTCs.
Is this DTC active?
Yes
- Go To 2
No
- Refer to DIAGNOSIS AND TESTING and perform the Stored Lost Communication DTCs diagnostic procedure.
- With the scan tool, read active DTCs.
- CHECK FOR ANY OF THE FOLLOWING ACTIVE DTCS
- With the scan tool, read all active DTCs from all modules.NOTE:
Check for TGW configuration, CAN IHS hardware electrical, VIN Missing/Mismatch, battery or ignition related DTCs.
Does the scan tool display any active DTCs to the conditions listed above?
Yes
- Go to and perform the appropriate diagnostic procedure.
No
- Go To 3
- With the scan tool, read all active DTCs from all modules.
- VERIFY THE TGW IS ACTIVE ON THE BUS
- Turn the ignition on.
- With the scan tool, select Network Diagnostics.
- Verify the TGW is active on the bus.
Is the TGW active on the bus?
Yes
- Go To 4
No
- Refer to DIAGNOSIS AND TESTING and perform the NO RESPONSE FROM TGW diagnostic procedure.
- CHECK FOR ADDITIONAL COMMUNICATION RELATED DTCS
- With the scan tool, select Network Diagnostics.
Is there more than one module with active DTCs "Logged Against" the TGW?
Yes
- Replace/update the TGW in accordance with the Service Information.
- Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
No
- Replace/update the module that set this DTC in accordance with the Service Information.
- Perform the appropriate verification test for the module being replaced. If there is no verification test for the associated module perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
- With the scan tool, select Network Diagnostics.