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Diagnosis And Testing - Heated Seat System

WARNING: This page is about a different car, the 2014 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:

Vehicles equipped with the heated seat option utilize a low voltage cut-off feature. This feature turns off power to the heated seat system anytime vehicle voltage is below 11.7 volts or above 15.5 volts. Be certain to check the vehicle electrical system for proper voltage anytime the heated seat system appears inoperative.

NOTE:

If a Diagnostic Trouble Code (DTC) can not be verified, it is a good indication that an intermittent fault condition may be present. To help find an intermittent problem, sit in the seat in question and move around the heating elements within the seat while testing continuity. Wiggle the heated seat wire harness and electrical connectors while testing continuity.

NOTE:

For complete circuit diagrams, refer to SYSTEM WIRING DIAGRAMS . Wiring Information includes wiring diagrams, connector pin-out and location views, details of wire harness routing and retention, splice and ground locations and proper wire and connector repair procedures.

Before testing any individual components in the heated seat system, check the following: