Standard Procedure - New Vehicle Preparation

WARNING: This page is about a different car, the 2014 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.

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VEHICLE READINESS

DESCRIPTION	ACTION
Keep All Protective Transit Film and Wheel Covers & Films on vehicle until sold, or up to 180 Days	Keep All Protective Transit Film and Wheel Covers & Films on vehicle until sold, or up to 180 Days.
Place vehicle into Customer Mode	Simultaneously press the "Front Defrost" and "List/Enter" buttons and hold for five (5) seconds. The EVIC display will update once the vehicle goes into customer mode.
Inflate tire pressure to maximum side wall pressure	Increase the tire pressure to maximum sidewall pressure if vehicle is going into lot storage.
Install all "Shipped Loose" items	Install all "Shipped Loose" items
Install Front License Plate Bracket (if required)	Install Front License Plate Bracket
Install Roof Rack	Install Roof Rack
Install Antenna	Install Antenna
Install Wheel Center Caps	Install Wheel Center Caps

UNDERHOOD

DESCRIPTION	ACTION
Hood Latch and Safety Catch - Adjust as Needed	Verify the operation of the hood release system including the inside hood release lever and the outside hood secondary safety catch. Adjust if necessary. The safety catch prevents the hood from going to the full open position until it is manually released. To test the safety catch, unlatch the hood with the interior hood release lever and attempt to raise the hood without operating the safety catch.
Battery State-of-Charge - document voltage	Check the battery state of charge by connecting a digital voltmeter at the jump-start locations. The battery voltage should be at least 12.4 volts. If charging is necessary, follow the Service Information procedures and recharge the battery. Record voltage on New Vehicle Prep (NVP) form.
Loose Attachments, Routing and Clearance	Inspect the following for routing, loose attachments, connections, and clearance. Reroute and tighten as required: Brake Lines, Fuel Lines, Power Steering Hoses, Vacuum Hoses, Clutch Lines, Refrigerant Lines, Wiring, Belts.
All Fluid Levels	Refer to the owner's manual or service information for proper fluid level inspection locations.
No Fluid Leaks present	Visually inspect the underhood area to make sure absence of fluid leaks. Check clamps for tightness an full engagement.

UNDER VEHICLE

DESCRIPTION	ACTION
No Fluid Leaks present	Raise the vehicle on an appropriate hoist and check the following: Loose Attachments, Routing Clearance and Damage, Absence of Fluid Leaks. Refer to STANDARD PROCEDURE - HOISTING for proper lift points. Check clamps for tightness and full engagement.
Loose Attachments, Routing, Clearance, Damage	Raise the vehicle on an appropriate hoist and check the following: Loose Attachments, Routing Clearance and Damage, Absence of Fluid Leaks. Refer to STANDARD PROCEDURE - HOISTING for proper lift points. Check clamps for tightness and full engagement.

ROAD TEST

DESCRIPTION	ACTION
Perform Road Test, Mileage: Before ______ After ______	Record mileage before and after road test.
Engine Starts with All Keys	Start vehicle with all sets of keys.
All Warning Lights and Gauges / No DTCs	Verify all warning lights and gauges are operating properly, and no fault codes exist.
Keyless Go (if equipped)	Make sure vehicle starts with push button, when key is inside vehicle.
Engine Starts Only in Park & Neutral	Verify engine will only start while automatic transmission is in park or neutral.
Service and Parking Brakes	Apply the service brakes while the car is in motion. Be sure the brake operation is smooth and positive. Make sure the vehicle stops in a straight line and without pulling to one side. Make sure there is no shudder or vibration when braking. Make sure that the parking brake is easy to operate. Make sure the parking brake does not drag.
Brake Transmission Shift Interlock	Make sure that the vehicle will only start when the brake is depressed on vehicles with automatic transmission.
Automatic Transmission Shifting	Make sure that the park lock mechanism holds the vehicle. With the vehicle on a grade, put the automatic transmission in park and slowly release the service brake to check the operation of the park mechanism. Make sure the shift lever operates easily and smoothly. Check for smooth shifting. Check for proper upshifting and downshifting.
Autostick	Verify that Autostick feature allows proper shifting through the gears.

ROAD TEST

DESCRIPTION	ACTION
Engine Performance - Cold	The engine should: start properly, idle smoothly and at proper speed, be free from stumbling or hesitation, produce sufficient power, be free of unusual noises, operate within the proper temperature range, and stop when the ignition key is shut off or stop button is depressed.
Engine Performance - Warm	The engine should: start properly, idle smoothly and at proper speed, be free from stumbling or hesitation, produce sufficient power, be free of unusual noises, operate within the proper temperature range, and stop when the ignition key is shut off or stop button is depressed.
Steering and Handling	Check that the power assist works properly. Make sure that the steering wheel does not vibrate abnormally at idle or road speed. Make sure that the steering wheel is centered when traveling in a straight line. Check that the vehicle does not drift to either side on flat road surfaces. Make sure that the vehicle does not vibrate or shake abnormally.
Noise, Vibration, Squeaks, or Rattles	Check that the vehicle is free of noise, vibrations, squeaks, or rattles. Tighten any loose fasteners.
Heater / Defrost - Front	Check the heater operation after the vehicle has reached operating temperature. Operate blower motor at all speeds. Operate the system in all modes. Check for hot air at all appropriate outlets. Check for temperature control operation.
Air Conditioning	Make sure that the A/C system cools properly. Operate blower motor at all speeds. Check for cool air at all temperature outlets. Operate the system in all modes.
Rear Heater and Air Conditioning (if equipped)	Check the rear heater and A/C for proper operation.
Defrost - Rear	Make sure that the electric heated rear defroster operates correctly. Turn on and feel for warmth.
Cruise Control (if equipped)	Check the "on/off" switch. Check the "set" operation. Check the "resume" function. Check the "accelerate" and "decelerate" function. Check the "cancel" button. Check the brake/clutch release function. If equipped, verify operation of Adaptive Cruise Control function.
Set Compass Variance / Calculation (if equipped)	Refer to the service information on TechCONNECT for information regarding compass setting procedures.
Tire Pressure Monitoring System	Verify that Tire Pressure Monitoring Indicator Light is not illuminated when tires are above minimum inflation recommendations. Make sure that indicator lamp is not flashing/chiming.
Park Assist (if equipped)	Put vehicle in reverse and slowly back up toward an object. Verify that Park Assist warning icon, lights and chimes operate properly as object is approached.
Back-Up Camera (if equipped)	Put vehicle in reverse, verify that screen provides a clear and visible image from rear of vehicle.

INTERIOR

DESCRIPTION	ACTION
Visually Inspect Interior Parts for Damage, Fit, etc.	From the interior of the vehicle, open and close all doors to make sure ease of operation. Fully open and close the glove box to make sure proper operation. Fully open and close the console door to make sure proper operation. Check interior panels for proper fit and free from damage.
All Interior Lamps and Horn	Operate and visually inspect all interior lights and switches, including: Dome/Map lamps, and if equipped the following: vanity mirror lamps, glove box lamps, ash tray lamp, cigar lighter lamp, radio lamps, door mounted lamps, illuminated entry system. Make sure that the horn operates properly.
Rear View Mirror	Check that the rearview mirror's day/night function Is operating properly.
Front and Rear Wipers and Washers	Activate front windshield wipers, and if equipped, rear window wipers and check for proper operation at all speeds. Activate the front and if equipped, the rear washer. Check the spray pattern for proper operation and aim. Check the intermittent wipe feature for proper operation.
All interior Door Locks including Child Locks	Check all interior door locks for proper operation, including rear child safety door locks if equipped. Place in the unlocked position.

INTERIOR

DESCRIPTION	ACTION
Steering Wheel Mounted Controls	Check all steering wheel controls for proper operation.
Cigar Lighter (if equipped)	Check cigar lighter for proper operation.
Power Windows and Window Lock Switch	Fully open and close all power windows to make sure proper operation and sealing. Make sure that the windows operate properly at each door. Verify that window lock button is operating properly.
Outside Power Mirrors	Check power mirrors for proper operation.
Power Heated Mirrors (if equipped)	Check power heated mirrors for proper operation.
Seats and Seat Belts - All Adjustments	Check for correct installation and operation of seat and shoulder belts, and retractors. Check that the restraint system safety labels regarding the use of seatbelts and airbags are in place. Fully cycle the seats for proper adjustments and verify that each seat is securely mounted. Fold down and latch the rear seats. Pull forward to check that the latches operate correctly. Check for proper head restraint operation.
Power Sunroof (if equipped)	Cycle sunroof. Make sure that the sunroof opens and closes easily. Verify proper operation of one touch open/close feature if equipped.
Set Clock(s)	Set all clocks to correct time. Refer to Owner's Manual for information regarding clock setting procedures.
Audio System	Turn the radio on and check reception in both AM and FM modes. Check that the CD player operates properly. Check for good sound quality from all speakers.
Satellite Radio (if equipped)	Turn on satellite radio and verify reception.
Video System (if equipped)	Test the DVD player to make sure that a DVD will load properly and display on the screen.
Heated Steering Wheel (if equipped)	Verify that heated steering wheel is functioning properly.
Power Outlet(s)	Check all the power outlets for proper operation.
Integrated Child Seat / Belt	Check the child restraints and child seats for proper operation.
Heated Seats (if equipped)	Check for proper operation of heated seats on all power levels, on all equipped seats.
Cargo Compartment Cover (if equipped)	Check the rear cargo compartment cover is operating properly.

EXTERIOR

DESCRIPTION	ACTION
Inspect Body and Paint for Damage and Fit/ Finish	Inspect the body exterior for damage, loose or missing items. During the inspection, make sure that no vehicle damage occurred from the time the vehicle was received and the beginning of the New Vehicle Preparation.
Exterior Lamps - Headlamps, Turn Signals, Hazards, Park/Tail/License Plate, Trunk Lights, etc.	Operate and visually inspect the following: Headlamps (High/Low Beams), turn signals, hazard warning flashers, parking/tail/license plate lamps, reverse/back up lamps, fog lamps, stop lamps including center mounted stop lamp, daytime running lamps (if equipped), clearance lamps, cargo bed lamps, any other lamps.
Lock and Unlock all doors with all mechanical keys	Verify all doors lock and unlock with all mechanical keys.
Doors, Liftgate - Adjust Strikers as Needed	Open each door/liftgate/tailgate from the outside to check outside door handle operation. Check the door detent. Partially close all doors to check the open-door detent. Close all doors/liftgates/tailgates to check the operation of latches and strikers. Adjust strikers as required. Verify liftgate/tailgate ease of operation.
Security Alarm Test (if equipped)	Lock doors using the Remote Keyless Entry Transmitter. Verify the operation of the Vehicle Security System warning lamp.
Passive Entry (if equipped)	Verify that the Keyless Enter-N-Go feature is operating properly, by grabbing the door handle of the locked vehicle, while the Remote Keyless Entry transmitter key is within 5 feet of the vehicle. The door should unlock automatically.
Remote Keyless Entry (if equipped)	Verify that doors unlock properly using all key FOBS.
Remote Start (if equipped)	Verify that engine starts with all keys when using Remote Keyless Entry Transmitter.

VEHICLE STORAGE

DESCRIPTION	ACTION
Remove all protective transit film from body of vehicle, and keep all wheel covers on vehicle until sold	Remove all protective transit film from body of vehicle, and keep all wheel covers on vehicle until sold.
Inflate tire pressure to maximum side wall pressure	Inflate tire pressure to maximum side wall pressure (except heavy duty trucks.)
Put Vehicle into Ship Mode	Simultaneously press the "Front Defrost" and "List/Enter" buttons and hold for five (5) seconds. The EVIC display will update once the vehicle goes into ship mode.

FINAL DETAIL & INSPECTION

DESCRIPTION	ACTION
Perform all incomplete recalls and RRTs	Perform all incomplete recalls and RRTs.
Remove interior and exterior Transportation Protective Covers that were not previously removed	Remove exterior protective coatings/coverings from vehicle, remove interior protective covers, grease markings on door jambs, unnecessary labels, etc.
Inspect paint and body, touch up as needed	Make sure that the body is free from paint chips or scratches. Touch up any chips/scratches using thin layers of paint. Make sure that the body is free from dings and dents.
Place vehicle into Customer Mode	Place vehicle into customer mode prior to delivery.
Test and record battery state of charge	Check the battery state of charge by connecting a digital voltmeter at the jump-start locations. The battery voltage should be at least 12.4 volts. If charging is necessary, follow the Service Information procedures and recharge the battery. Record voltage on New Vehicle Prep (NVP) form.
Adjust tire pressures including spare to door placard	Adjust tire pressures including spare to door placard.
Wash and clean vehicle exterior	Wash the entire vehicle. Clean the tire sidewalls and wheel/wheel covers (use non - acidic wheel cleaner). Clean exterior/interior glass surfaces.
Clean vehicle interior	Inspect the interior trim, seats, carpeting, and moldings. Clean as necessary.