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Diagnostic Test

WARNING: This page is about a different car, the 2016 Dodge Journey and 2015 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.
  1. VERIFY ACTIVE DTC 
    NOTE:

    Make sure the battery is fully charged.

    1. Turn the ignition on.
    2. With the scan tool, read the ORC DTCs.

      Does the scan tool display active B1C13-DRIVER ACTIVE HEADREST CONTROL CIRCUIT HIGH DTC?

      Yes 

      • Go To  3

      No 

  2. CHECK FOR A SHORTED ACTIVE HEAD REST CIRCUIT IN DRIVER ACTIVE HEAD REST 
    NOTE:

    Please use the (special tool #10253, Tester, AHR Load) in testing the present status of the AHR signal circuit.

    Fig 1: Checking For Shorted Active Head Rest Circuit
    GC0138204Courtesy of CHRYSLER GROUP, LLC
    WARNING:

    Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    1. Access the Driver Active Head Rest harness connector located in the driver seatback jumper harness.
    2. Disconnect the Driver Active Headrest harness connectors.
      NOTE:

      Check the connectors - Clean and repair as necessary.

      NOTE:

      Please use the (special tool #10253, Tester, AHR Load) in testing the present status of the AHR signal circuit.

    3. Connect the AHR Load Tool to the driver AHR seatback jumper harness connector going into the seatback and under the seat.
    4. If the vehicle is equipped with the standard key ignition, follow this ignition on warning.
      WARNING:

      Turn the ignition on, then reconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    5. If the vehicle is equipped with the keyless ignition, follow this ignition on warning.
      WARNING:

      Disconnect the 12-volt battery wait two minutes before proceeding, remove the ORC fuses, connect the 12-volt battery, wait two minutes before proceeding. Cycle the ignition to the On position, then reconnect the ORC fuses. Wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    6. With the scan tool, read the active ORC DTCs.

      Does the scan tool display: B1C13-DRIVER ACTIVE HEADREST CONTROL CIRCUIT HIGH?

      Yes 

      • Go To  3

      No 

      WARNING:

      Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

      • Replace the Driver Active Head Rest in accordance with the Service Information. Refer to HEADREST, REMOVAL .
  3. CHECK THE (R676) ACTIVE HEAD RESTRAINT 1ST ROW DRIVER SIGNAL CIRCUIT HARNESS FOR SHORT TO BATTERY VOLTAGE 
    Fig 2: Checking Active Head Restraint 1st Row Driver Signal Circuit Harness For Short To Battery Voltage
    GC0139054Courtesy of CHRYSLER GROUP, LLC
    WARNING:

    Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    1. Disconnect the ORC harness connectors.
    2. Connect the (special tool #8443-28, SRS Load Tool Adapter) to the ORC harness connectors.
    3. Keep the C313 underseat connector and the Driver Active Headrest connector in the driver seat back connected.
    4. If the vehicle is equipped with the standard key ignition, follow this ignition on warning.
      WARNING:

      Turn the ignition on, then reconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    5. If the vehicle is equipped with the keyless ignition, follow this ignition on warning.
      WARNING:

      Disconnect the 12-volt battery wait two minutes before proceeding, remove the ORC fuses, connect the 12-volt battery, wait two minutes before proceeding. Cycle the ignition to the On position, then reconnect the ORC fuses. Wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    6. Measure the voltage of the (R676) Active Head Restraint 1st Row Driver Signal circuit at the appropriate terminal of the (special tool #8443-28, SRS Load Tool Adapter).

      Is there voltage present?

      Yes 

      • Go To  4

      No 

      • Go To  6
  4. CHECK THE (R676) ACTIVE HEAD RESTRAINT 1ST ROW DRIVER SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE BETWEEN THE ORC AND THE C313 UNDERSEAT CONNECTOR 
    Fig 3: Checking Active Head Restraint 1st Row Driver Signal Circuit Harness For Short To Battery Voltage
    GC0139054Courtesy of CHRYSLER GROUP, LLC
    WARNING:

    Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    NOTE:

    Inspect for damaged terminals at the C313 underseat jumper harness connector.

    1. Disconnect the C313 underseat harness connector.
    2. If the vehicle is equipped with the standard key ignition, follow this ignition on warning.
      WARNING:

      Turn the ignition on, then reconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    3. If the vehicle is equipped with the keyless ignition, follow this ignition on warning.
      WARNING:

      Disconnect the 12-volt battery wait two minutes before proceeding, remove the ORC fuses, connect the 12-volt battery, wait two minutes before proceeding. Cycle the ignition to the On position, then reconnect the ORC fuses. Wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    4. Measure the voltage between ground and the (R676) Active Head Restraint 1st Row Driver Signal circuit at the appropriate terminal of the (special tool #8443-28, SRS Load Tool Adapter).

      Is there voltage present?

      Yes 

      • Repair the short to voltage in the (R676) Active Head Restraint 1st Row Driver Signal circuit located between the ORC and the C313 underseat jumper harness connector.
      • Perform the RESTRAINTS SYSTEM VERIFICATION TEST. Refer to RESTRAINTS SYSTEM VERIFICATION TEST .

      No 

      • Go To  5
  5. CHECK THE (R676) ACTIVE HEAD RESTRAINT 1ST ROW DRIVER SIGNAL CIRCUIT FOR SHORT TO BATTERY VOLTAGE IN THE SEATBACK HARNESS 
    Fig 4: Checking Active Head Restraint 1st Row Driver Signal Circuit Harness For Short To Battery Voltage
    GC0139054Courtesy of CHRYSLER GROUP, LLC
    WARNING:

    Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    1. Connect the C313 under seat connector.
    2. Access the Driver Active Headrest connector located in the driver seat back.
    3. Disconnect the Driver Active Headrest harness connector.
    4. If the vehicle is equipped with the standard key ignition, follow this ignition on warning.
      WARNING:

      Turn the ignition on, then reconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    5. If the vehicle is equipped with the keyless ignition, follow this ignition on warning.
      WARNING:

      Disconnect the 12-volt battery wait two minutes before proceeding, remove the ORC fuses, connect the 12-volt battery, wait two minutes before proceeding. Cycle the ignition to the On position, then reconnect the ORC fuses. Wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    6. Measure the voltage between ground and the (R676) Active Head Restraint 1st Row Driver Signal circuit at the appropriate terminal of the (special tool #8443-28, SRS Load Tool Adapter)

      Is there voltage present?

      Yes 

      • Repair the short to voltage in the (R676) Active Head Restraint 1st Row Driver Signal circuit located between the C313 underseat jumper harness connector and Driver Active Headrest connector.
      • Perform the RESTRAINTS SYSTEM VERIFICATION TEST. Refer to RESTRAINTS SYSTEM VERIFICATION TEST .

      No 

      • Go To  10
  6. CHECK THE (R676) ACTIVE HEAD RESTRAINT 1ST ROW DRIVER SIGNAL CIRCUIT AN OPEN OR HIGH RESISTANCE BETWEEN THE ORC AND THE C313 UNDERSEAT HARNESS CONNECTOR 
    Fig 5: Checking Active Head Restraint 1st Row Driver Signal Circuit For An Open Or High Resistance Between The ORC And The Underseat Harness Connector
    GC0139055Courtesy of CHRYSLER GROUP, LLC
    WARNING:

    Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    1. Disconnect the C313 underseat harness connector.
    2. Measure the resistance of the (R676) Active Head Restraint 1st Row Driver Signal circuit from the C313 under seat connector to the appropriate terminal of the (special tool #8443-28, SRS Load Tool Adapter).

      Is the resistance below 1 Ohm?

      Yes 

      • Go To  7

      No 

      • Repair the (R676) Active Head Restraint 1st Row Driver Signal circuit for an open or high resistance.
      • Perform the RESTRAINTS SYSTEM VERIFICATION TEST. Refer to RESTRAINTS SYSTEM VERIFICATION TEST .
  7. CHECK THE (R676) ACTIVE HEAD RESTRAINT 1ST ROW DRIVER SIGNAL CIRCUIT FOR AN OPEN OR HIGH RESISTANCE TO THE DRIVER ACTIVE HEADREST CONNECTOR 
    Fig 6: Checking Active Head Restraint 1st Row Driver Signal Circuit For An Open Or High Resistance To The Driver Active Headrest Connector
    GC0139056Courtesy of CHRYSLER GROUP, LLC
    WARNING:

    Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    NOTE:

    Inspect for damaged terminals at the C313 underseat jumper harness connector. Reconnect the C313 connector.

    1. Access the Driver Active Headrest connector located in the driver seat back.
    2. Disconnect the Driver Active Headrest harness connector.
    3. Measure the resistance of the (R676) Active Head Restraint 1st Row Driver Signal circuit from the appropriate terminal of the Driver Active Headrest connector to the appropriate terminal of the (special tool #8443-28, SRS Load Tool Adapter).

      Is the resistance below 1 Ohm?

      Yes 

      • Go To  8

      No 

      • Repair the (R676) Active Head Restraint 1st Row Driver Signal circuit for an open or high resistance.
      • Perform the RESTRAINTS SYSTEM VERIFICATION TEST. Refer to RESTRAINTS SYSTEM VERIFICATION TEST .
  8. CHECK THE DRIVER ACTIVE HEAD REST (Z921) GROUND CIRCUIT OF THE SEATBACK JUMPER HARNESS FOR AN OPEN 
    Fig 7: Checking Driver Active Head Rest Ground Circuit Of The Seatback Jumper Harness For An Open
    GC0138894Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance between ground and the (Z921) Ground circuit at the Driver Active Headrest harness connector (harness side).

      Is the resistance below 5.0 Ohms?

      Yes 

      • Go To  9

      No 

  9. CHECK THE DRIVER ACTIVE HEAD RESTRAINT (Z921) GROUND CIRCUIT TO GROUND FOR AN OPEN OR HIGH RESISTANCE 
    Fig 8: Checking Driver Active Head Rest Ground Circuit Of The Seatback Jumper Harness For An Open
    GC0138894Courtesy of CHRYSLER GROUP, LLC
    1. Measure the resistance between ground and the (Z921) Ground circuit at the Driver Active Headrest harness connector (component side).

      Is the resistance below 5.0 Ohms?

      Yes 

      • Reconnect all previously disconnected components.

        If the vehicle is equipped with the standard key ignition, follow this ignition on warning.

        WARNING:

        Turn the ignition on, then reconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

        If the vehicle is equipped with the keyless ignition, follow this ignition on warning.

        WARNING:

        Disconnect the 12-volt battery wait two minutes before proceeding, remove the ORC fuses, connect the 12-volt battery, wait two minutes before proceeding. Cycle the ignition to the On position, then reconnect the ORC fuses. Wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

      • Turn the Ignition Off and wait 15 seconds before turning the Ignition On.
      • Wait one minute and read active codes.
      • If the B1C13-Driver Active Headrest Control Circuit High DTC becomes active, replace the ORC in accordance with the Service Information. Refer to MODULE, OCCUPANT RESTRAINT CONTROLLER, REMOVAL .

      No 

      • Go To  10
  10. CHECK OPERATION OF THE DRIVER ACTIVE HEAD REST 
    1. Replace the Driver Active Headrest in accordance with the Service Information. Refer to HEADREST, REMOVAL .
    2. If needed perform the Active Headrest Reset Procedure. Refer to RESTRAINT, ACTIVE HEAD, STANDARD PROCEDURE .
    3. Reconnect the vehicle body harness to the Driver Active Headrest connector.
    4. Remove any special tools or jumper wires and reconnect all previously disconnected components - except the Battery.
    5. If the vehicle is equipped with the standard key ignition, follow this ignition on warning.
      WARNING:

      Turn the ignition on, then reconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    6. If the vehicle is equipped with the keyless ignition, follow this ignition on warning.
      WARNING:

      Disconnect the 12-volt battery wait two minutes before proceeding, remove the ORC fuses, connect the 12-volt battery, wait two minutes before proceeding. Cycle the ignition to the On position, then reconnect the ORC fuses. Wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

    7. Connect the scan tool to the Data Link Connector - use the most current software available.
    8. Use the scan tool and erase the ORC stored codes.
    9. Turn the Ignition Off and wait 15 seconds before turning the Ignition On.
    10. Wait one minute and read active codes and if there are none present read the stored codes.

      Does the scan tool display active B1C13-DRIVER ACTIVE HEADREST CONTROL CIRCUIT HIGH DTC?

      Yes 

      WARNING:

      Turn the ignition off disconnect the 12-volt battery and wait two minutes before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

      WARNING:

      If the Occupant Restraint Controller (ORC) is dropped at any time, it must be replaced. Failure to follow these instructions may result in possible serious or fatal injury.

      No 

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