Diagnostic Test

WARNING: This page is about a different car, the 2016 Dodge Journey and 2015 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.

INTERMITTENT CONDITION
1. Turn the ignition on.
2. With the scan tool, clear DTCs.
3. Turn the Rear Windshield Washers on and off.
4. With the scan tool, read the DTCs.
  Does the scan tool read: B2341-11-FRONT/REAR WASHER MOTOR (-) CONTROL - CIRCUIT SHORT TO GROUND?
  
  Yes
  - Go To 2
  No
  - The condition that caused the symptom is currently not present. Inspect the related wiring for a possible intermittent condition. Look for any chafed, pierced, pinched, or partially broken wires.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
ATTEMPT TO SET THE OPPOSITE DTC
1. Turn the ignition off.
2. Disconnect the Washer Pump Motor harness connector.
3. Turn the ignition on.
4. Turn the Rear Windshield Washers on and off.
5. With the scan tool, read the DTCs.
  Does the scan tool read: B2341-13-FRONT/REAR WASHER MOTOR (-) CONTROL - CIRCUIT OPEN?
  
  Yes
  - Replace the Washer Pump Motor in accordance with the Service Information. Refer to PUMP, WINDSHIELD WASHER, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Go To 3
CHECK THE (W20) REAR WASHER PUMP MOTOR CONTROL CIRCUIT FOR A SHORT TO VOLTAGE

Fig 1: Checking Rear Washer Pump Motor Control Circuit For A Short To Voltage
Courtesy of CHRYSLER GROUP, LLC
1. Turn the ignition off.
2. Disconnect the BCM A harness connector.
3. Turn the ignition on.
4. Measure the voltage between ground and the (W20) Rear Washer Pump Motor Control circuit.
  Is there any voltage present?
  
  Yes
  - Repair the short to voltage in the (W20) Rear Washer Pump Motor Control circuit.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Go To 4
CHECK THE (W10)/(W20) WASHER PUMP MOTOR CONTROL CIRCUITS FOR A SHORT TOGETHER

Fig 2: Checking Washer Pump Motor Control Circuits For A Short Together
Courtesy of CHRYSLER GROUP, LLC
1. Turn the ignition off.
2. Measure the resistance between the (W10) and (W20) Washer Pump Motor Control circuits.
  Is the resistance above 10k Ohms?
  
  Yes
  - Go To 5
  No
  - Repair the short between the (W10) and (W20) Washer Pump Motor Control circuits.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
CHECK THE (W20) REAR WASHER PUMP MOTOR CONTROL CIRCUIT FOR A SHORT TO GROUND

Fig 3: Checking Rear Washer Pump Motor Control Circuit For A Short To Ground
Courtesy of CHRYSLER GROUP, LLC
1. Measure the resistance between ground and the (W20) Rear Washer Pump Motor Control circuit.
  Is the resistance above 10k Ohms?
  
  Yes
  - Replace the BCM in accordance with the Service Information. Refer to MODULE, BODY CONTROL, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .
  No
  - Repair the short to ground in the (W20) Rear Washer Pump Motor Control circuit.
  - Perform the BODY VERIFICATION TEST. Refer to BODY VERIFICATION TEST .