Interior - Popping/Clicking Noise in Front Seat Frame
NUMBER: 23-009-04GROUP: Body
DATE: March 09, 2004
SUBJECT:
Popping Or Clicking-Like Sound In Area Of Front Seat Frame
OVERVIEW:
This bulletin involves lubricating the seat frame pivot shaft to frame contact points.
MODELS:
1999 - 2004 (WJ/WG) Grand Cherokee
SYMPTOM/CONDITION:
The customer may experience a popping or clicking-like sound coming from the area of either front seat frame. The sound may be more frequent during changes in vehicle acceleration (i.e. braking, accelerating, or turning).
DIAGNOSIS:
If the customer has experienced the above condition perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Using the power seat controls, raise the seat cushion section of the seat to its highest position so that the front and rear pivot shafts are exposed. (Fig. 1)
2. Apply lubricant between the backside of each spring washer and the seat frame rail. It is important to force lubricant between the contacting surfaces. Lubricate the spring washers at each corner of the seat frame (four in total) (Fig. 2).
3. While lubricating each spring washer contact surface, apply lubricant between the pivot shaft and seat frame rail contact surfaces.
4. Cycle (raise and lower, adjust forward and rearward) the seat cushion portion of the seat to distribute the lubricant.
5. Repeat steps 1 to 4 to ensure complete lubrication.
6. Repeat this procedure for the other front seat.
7. Remove any excess lubricant.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.