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Inspection and Verification: Notes

WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
CAUTION: Diagnosis by substitution from a donor vehicle is NOT  acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
  1. Verify customer concern.
  2. Visually inspect for obvious signs of damage and system integrity.
    Visual Inspection

    Mechanical  Electrical 
    • Switches
    • Antenna
    • SIM card
    • SIM card reader
    • Fuses
    • Electrical harnesses
    • Harness connectors
    • Battery condition, state of charge
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the cause is not visually evident check the system for any logged diagnostic trouble codes (DTCs) and proceed to the DTC index.
  5. Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and carry out the recommendations as required.
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