Inspection And Verification
CAUTION:
Diagnosis by substitution from a donor vehicle is NOT
acceptable. Substitution of control modules does not guarantee confirmation of a fault and may also cause additional faults in the vehicle being checked and/or the donor vehicle
NOTE:
- If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the warranty policy and procedures information, or determine if any prior approval programme is in operation, prior to the installation of a new module/component
- When performing voltage or resistance tests, always use a digital multimeter that has the resolution ability to view 3 decimal places. For example, on the 2 volts range can measure 1mV or 2 K Ohm range can measure 1 Ohm. When testing resistance always take the resistance of the digital multimeter leads into account.
- Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
- Verify the customer concern.
- Visually inspect for obvious signs of mechanical or electrical damage.VISUAL INSPECTION
MECHANICAL ELECTRICAL - Incorrectly aligned luggage compartment lid
- Damaged luggage compartment lid or body aperture
- Obstruction within luggage compartment lid aperture or luggage compartment lid latch
- Luggage compartment lid hinges
- Luggage compartment lid actuator(s)
- Luggage compartment lid latch assembly
- Remote transmitter (key-fob or smart key)
- Luggage compartment lid soft close actuator(s)
- Luggage compartment lid actuator cable(s)
- Luggage compartment lid open/close switch assembly
- Transmission control switch
- Luggage compartment lid actuator ball joints
- Battery
- Fuses
- Wiring harness
- Wiring connector(s)
- Luggage compartment lid actuator(s)
- Luggage compartment lid soft close actuator(s)
- Micro switch(s)
- Remote transmitter (key-fob or smart key)
- Luggage compartment lid open/close switch assembly
- CAN circuits
- Radio frequency receiver
- Central junction box
- Loose or corroded connections
- Keyless vehicle module
- Transmission control switch
- Anti-trap sensor(s)
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
- If the cause is not visually evident, verify the symptom and refer to the Symptom Chart.
- Check the Jaguar Land Rover (JLR) claims submission system for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and carry out the recommendations as required