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Home >> Jaguar >> 2022 >> I-Pace >> Repair and Diagnosis >> External Pages >> Different car >> Section 15 (Body Closures -- I-Pace/X590) >> Body Closures (G2142722) >> Diagnosis And Testing >> Tailgate (G2218220) >> Inspection And Verification

Inspection And Verification

WARNING: This page is about a different car, the 2019 Jaguar I-Pace. However, it is still accessible from the selected car via links, so may be relevant.
CAUTION: Diagnosis by substitution from a donor vehicle is NOT  acceptable. Substitution of control modules does not guarantee confirmation of a fault and may also cause additional faults in the vehicle being checked and/or the donor vehicle
NOTE:
  • If the control module or a component is at fault and the vehicle remains under manufacturer warranty, refer to the warranty policy and procedures information, or determine if any prior approval program is in operation, prior to the installation of a new module/component
  • When performing voltage or resistance tests, always use a digital multimeter that has the resolution ability to view 3 decimal places. For example, on the 2 volts range can measure 1mV or 2 K Ohm range can measure 1 Ohm. When testing resistance always take the resistance of the digital multimeter leads into account.
  • Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests
  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage.
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
  4. If the cause is not visually evident, verify the symptom and refer to the symptom Chart, alternatively check for diagnostic trouble code(s) and refer to the Diagnostic Trouble Code(s) (DTC) index
  5. Check the Jaguar Land Rover (JLR) claims submission system for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and complete the recommendations as required

Visual Inspection 

MECHANICAL ELECTRICAL
  • Incorrectly aligned tailgate
  • Damaged tailgate or body aperture
  • Obstruction within tailgate aperture or tailgate latch
  • Tailgate hinges
  • Tailgate actuators
  • Tailgate latch assembly
  • Remote transmitter (key-fob or smart key)
  • Tailgate soft close actuators
  • Tailgate soft close actuator cables
  • Tailgate open/close switch assembly
  • Transmission control switch
  • Tailgate actuator ball joints
  • Battery
  • Fuses
  • Wiring harness
  • Wiring connector(s)/loose or corroded connections
  • Tailgate actuator(s)
  • Tailgate soft close actuators
  • Micro switches
  • Remote transmitter (key-fob or smart key)
  • Tailgate open/close switch assembly
  • Controller Area Network (CAN) circuits
  • Radio frequency receiver
  • Body control module
  • Remote function actuator
  • Transmission control switch
  • Anti-trap sensors