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Pinpoint Test A: Scratch Tests

WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
  1. A1: SCRATCH TEST 1 

    A scratch will usually be regular in shape, following the line of the object that caused it.

    1. Probe using the tip of a pencil to identify a groove in the windshield surface.

    Is there a groove?

    • Yes  : Windshield scratched. GO to A2.
    • No  : Defect not valid.
  2. A2: SCRATCH TEST 2 
    1. Check for trim, body panels, or foreign objects that may have caused the scratch.

    Was the scratch caused by a foreign object?

    • Yes  : The damage is not due to a defect or an assembly error.
    • No  : Rectify as appropriate.

    NOTE:

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