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Pinpoint Test E: Front Seat Height, Tilt And/Or Extension Movement Noisy

WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

TEST CONDITIONS 

DETAILS/RESULTS/ACTIONS 

  1. E1: COMPARE THE HEIGHT, TILT OR EXTENSION MOVEMENT NOISE WITH THE OTHER FRONT SEAT 
    WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to SUPPLEMENTAL RESTRAINT SYSTEM HEALTH AND SAFETY PRECAUTIONS .
    1. Compare the front seat movement noise to other front seat

    Is the front seat height, tilt or extension movement noise excessive when compared to other front seat?

    • Yes  : GO to E2.
    • No  : GO to  E3.
  2. E2: COMPARE FRONT SEAT HEIGHT, TILT OR EXTENSION MOVEMENT NOISE TO FRONT SEAT IN OTHER VEHICLE 
    1. Compare the front seat height, tilt or extension movement noise to front seat in other vehicle

    Is the front seat height, tilt or extension movement noise excessive when compared to front seat in other vehicle?

    • Yes  : GO to E3.
    • No  : The front seat frame is operating correctly. Submit Electronic Product Quality Report (EPQR) with any further query
  3. E3: CHECK FOR DEBRIS OBSTRUCTING SEAT MOVEMENT 
    1. Check for debris obstructing seat movement

    Is the front seat height, tilt or extension movement obstructed by debris?

    • Yes  : Remove obstruction and re-check for noisy height, tilt or extension seat movement
    • No  : GO to E4.
  4. E4: CHECK FOR HEIGHT, TILT OR EXTENSION MOVEMENT MECHANISM LUBRICATION 
    1. Check and apply manufacturer approved lubrication to seat height, tilt or extension movement mechanism and retest for noise.

    Is the front seat height, tilt or extension noise still apparent?

    • Yes  : Replace the relevant motor. Refer to relevant service information .
    • No  : The front seat height, tilt or extension motor is operating correctly.